What are the responsibilities and job description for the Network Administrator position at City of Wenatchee, WA?

Salary : $88,524.00 - $108,626.16 Annually

Location : Wenatchee, WA

Job Type : Regular Full-Time (Exempt)

Job Number : 202200096

Department : Information Technology

Division : Admin

Opening Date : 01 / 23 / 2025

Closing Date : Continuous

Purpose

Initial Review Date : 5 : 00 P.M.. Thursday, February 20, 2025.

To outline essential job duties, qualification requirements and working conditions for the position of Network Administrator.

Essential Job Duties

Administers, maintains, troubleshoots and configures network hardware and devices. Plans, performs and manages hardware and operating software upgrades.
Plans and coordinates systems deployment. Oversees vendor support, including implementation of systems, licensing, upgrades and problem resolution.
Monitors the City Helpdesk system and responds to job related tickets.
Installs, configures, maintains and supports network management servers and equipment including firewalls, website filtering devices, endpoint protection and intrusion detection / prevention systems.
Ensures reliable operation of the City network. Performs network traffic monitoring, proactive detection and immediate response to performance or security events.
Identifies Web and network security exploits through the performance of regular penetration testing, reporting and issue resolution.
Provides after-hour support for infrastructure related emergencies and maintenance.
Develops, maintains and updates network related technical documentation such as system configurations, procedures, problem fixes, vendor support, contracts and disaster recovery procedures.
Develops, updates and distributes user instructional documentation and tutorials to City staff.
Manages the City Virtual Private Network and remote access functions.
Monitors the network, security and telecommunications needs of the City and client departments.
Recommends products and methods for applying technology to address organizational needs including security, reliability, accessibility and cost-effectiveness.
Stays current with new network and security technologies, trends and regulations. Ensures network effectiveness and compliance with applicable regulations, security requirements, policies and procedures.
Manages the City's printer program including administering printing servers, overseeing printer leases and coordinating device replacements with IT staff.
Works with other government agencies and outside companies on joint projects to provide secure and reliable inter-connectivity and appropriate access in and out of the City's network.

Other job functions :

Maintains confidentiality of work-related issues, client records and City information.

Provides full back-up support for Systems Administrator duties including management of storage, virtual environment, servers, backups and Office 365 environment.

Maintains current procedures and tasks to explain position responsibilities.

Performs other duties as assigned.

Qualification Requirements

Associate degree.

Six years of experience in information technology including three years performing network administration and cybersecurity.

Requires knowledge of :

The field of assignment sufficient to perform thoroughly and accurately the full scope of responsibility as illustrated by example in this job description.

Experience configuring and managing security and network equipment including firewalls, website filtering devices, intrusion detection / preventions systems, routers and switches.

General understanding of industry cyber security best practices.

English composition and grammar.

Applicable regulations, policies and procedures.

Safety and security hazards, precautions, standards, policies and procedures.

Requires the ability to :

Consistently represent the City by maintaining a professional approach and demeanor in all activities.

Effectively operate a fully integrated computer network. Coordinate data processing operations for each functional area. Organize and maintain data.

Develop and analyze procedures and operational methods. Identify and make recommendations to improve and promote network efficiency and accuracy of processes.

Provide excellent internal and external customer service. Maintain positive relations. Respond to inquiries, complaints and service requests in a timely manner.

Ensure absolute confidentiality as required and sensitive information is handled appropriately.

Be attentive to detail and maintain a high degree of accuracy.

Support a strong culture of safety; attend and participate in safety training; adhere to City policies and procedures; use Personal Protective Equipment as appropriate; report safety issues or concerns to management in a timely manner; encourage others to behave in a safe manner.

Use tact, discretion, respect, persuasion, diplomacy and courtesy to gain cooperation of others and establish and maintain effective teams and professional relationships and rapport with officials, management, employees, representatives of other entities.

Effectively complete assignments in a timely manner while managing multiple and competing demands. Plan, organize and prioritize work assignments. Take appropriate initiative.

Apply sound judgment, analytical and creative problem-solving techniques to make reasoned, timely and consistent decisions. Facilitate effective problem resolution.

Listen attentively and communicate effectively, both orally and in writing, with individuals and groups in clear, concise language appropriate for the purpose and parties addressed, including preparing comprehensive reports, materials and correspondence.

Understand and apply appropriately regulatory requirements, terminology, policies and procedures.

Maintain current knowledge and adapt to new technologies, keeping technical skills up to date.

Perform software functions including Word and Excel. Type accurately and proficiently.

Working Conditions

Works primarily in an office or meeting room setting and facility locations.

Attends meetings or performs duties outside of normal office hours and travels by car.

Requires the ability to :

Use appropriate safety equipment and follow safety policies, practices and procedures.

Sit or stand for long periods. Occasionally crawl in confined spaces, bend, stoop and climb.

Lift and / or move up to 25 pounds and occasionally up to 60 pounds.

The statements contained herein reflect general details necessary to describe principal functions of this job, the level of knowledge and skills typically required and the scope of responsibility, but should not be considered all-inclusive. Individuals may perform other duties as assigned, including work in other functional areas, to cover absences or relief, to equalize peak work periods or to balance workloads.

Management reserves the sole right to add, modify or exclude any duties at any time with or without notice. Nothing in this job description, nor by completion of any job requirements by the employee, is intended to create a contract of employment.

At its sole discretion, the City of Wenatchee may consider combinations of education, experience, certifications and training in lieu of specifically required qualifications contained herein.

This is an FLSA-exempt position and, as such, is not entitled to overtime. The position is also subject to an "employee at will" doctrine.

Vacation leave will be earned at a rate of 10-hours per month and will be available for use upon successful completion of the initial review period.

Sick leave will be earned at a rate of 8-hours per month.

Annual Paid Holidays (1st year prorate) : Eleven 8-hour designated holidays (11th holiday for AFSCME positions under MOU through 2025) one 8-hour floating holiday.

Medical / Dental / Vision plans. We have two health plans to choose from : 1) High Deductible Health Plan (the City pays 100% of the employee premium); or 2) $250 deductible plan (the City pays 90% of the employee premium). The High Deductible Plan includes a City contribution to a Health Savings Account (HSA) in the amount of $125 / month for the employee or $250 / month for the employee with dependents. The City pays 75% of dependent premiums under either plan.

Membership in the WA State Public Employee Retirement System (PERS).

Optional participation in a Section 457 Deferred Comp Plan with a City match up to 2% of base pay.

25,000 basic life / $25,000 AD&D insurance policy with premiums paid by the City on the employee's behalf.

Do you have an Associate degree?

Field of Study.

Do you have six years of experience in information technology including three years performing network administration and cybersecurity?

If you do not have the education or experience specified in Questions #1-3 above, list the equivalent combination of education, training and experience that you believe provides you with the required skills, knowledge and abilities for this position.

What interests you most about being the Network Administrator for the City of Wenatchee?

Describe your experience configuring and managing security and network equipment including firewalls, website filtering devices, intrusion detection / prevention systems, routers and switches.

Required Question

Salary : $88,524 - $108,626

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