What are the responsibilities and job description for the Program Technician I/II - Homeless Outreach position at City of West Sacramento?
The City of West Sacramento is actively recruiting for a Program Technician I/II - Homeless Outreach. This position will be within the City’s Community Outreach and Support Division. The Program Technician-Homeless Outreach will work with the Program Manager-Homeless Outreach to engage the West Sacramento homeless population, be a conduit to resources within Yolo County, and provide on-going case management services. The position will be required to maintain a database of encounters, interventions and outcomes. The Program Technician-Homeless Outreach will develop and maintain a working knowledge of the system of care in Yolo County. This position requires the ability to meet homeless individuals where they are, in encampments and during regular office hours. The Program Technician-Homeless Outreach will also be responsible for communicating and building rapport with a diverse array of stakeholder groups, internal staff, property owners, and members of the public.
SUPERVISION RECEIVED AND EXERCISED: Receives general direction from the Department Head to which assigned or their designee. No supervision of staff is exercised.
CLASS CHARACTERISTICS: This is a paraprofessional classification that provides support to the professional staff of a City Department. Incumbents may be assigned to any department with the expectation that each assignment will require specialized knowledge of the program area and the laws, regulations, policies, and procedures relevant to that program. Incumbents may receive work direction from a variety of professional staff within the Department.EXAMPLES OF ESSENTIAL FUNCTIONS: (Illustrative Only): Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Education: An Associate of Arts degree or higher from an accredited college or university, with major work in business administration, public administration or of the program to which assigned.
Experience: Program Technician I - One (1) year of professional paid experience. Program Technician II - Two (2) years of experience equivalent to a Program Technician I.
LICENSES AND CERTIFICATES: If assigned duties require driving, possession of a valid California driver's license.
PHYSICAL DEMANDS: The incumbent appointed to this class must be physically able to perform the duties of this position, including the mobility to work in a standard office setting and use standard office equipment, including a computer; the ability to operate a motor vehicle and to visit various City sites and attend off-site meetings; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups and over the telephone; finger dexterity to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment; ability to bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; occasionally lift and, carry reports and records that typically weigh less than 20 pounds.
ENVIRONMENTAL ELEMENTS: Incumbents work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances, and may interact with upset staff and/or public representatives in interpreting and enforcing departmental policies and procedures.
Preference will be given to candidates with social service experience focused on improving the quality of life for homeless individuals.
DEFINITION: The Program Technician I/II provides assistance to an assigned specialized city program or project. The Program Technician I/II assists with administering, monitoring, and/or implementing a program, process, or functional area specific to the area of assignment.SUPERVISION RECEIVED AND EXERCISED: Receives general direction from the Department Head to which assigned or their designee. No supervision of staff is exercised.
CLASS CHARACTERISTICS: This is a paraprofessional classification that provides support to the professional staff of a City Department. Incumbents may be assigned to any department with the expectation that each assignment will require specialized knowledge of the program area and the laws, regulations, policies, and procedures relevant to that program. Incumbents may receive work direction from a variety of professional staff within the Department.EXAMPLES OF ESSENTIAL FUNCTIONS: (Illustrative Only): Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
- Gathers data for reports, and performs data entry utilizing electronic spreadsheets and a variety of computer databases.
- Develops and maintains computer databases or spread sheet applications in order to store data and compile statistics.
- Assists in the implementation of program goals, objectives, priorities and policies.
- Assists with preparation and monitoring of program or project budgets.
- Represents the department in a variety of meetings pertaining to assigned programs, activities or projects.
- Works with and coordinates with other City departments, outside agencies and partners with respect to activities affecting their operation.
- Compiles data and assists in preparation of reports, documents, memoranda coorespondence and summaries for the Department, City Council, outside agencies, other departments, and other agencies as required.
- Performs administrative tasks associated with the operation of a collaborative program, such as taking minutes, filing, responding to email and phone requests, conducting program or project related outreach, preparing materials, and utilizing a variety of software applications (e.g Microsoft Excel, Word, Outlook, database software).
- Performs other related duties and responsibilities as required.
Education: An Associate of Arts degree or higher from an accredited college or university, with major work in business administration, public administration or of the program to which assigned.
Experience: Program Technician I - One (1) year of professional paid experience. Program Technician II - Two (2) years of experience equivalent to a Program Technician I.
LICENSES AND CERTIFICATES: If assigned duties require driving, possession of a valid California driver's license.
PHYSICAL DEMANDS: The incumbent appointed to this class must be physically able to perform the duties of this position, including the mobility to work in a standard office setting and use standard office equipment, including a computer; the ability to operate a motor vehicle and to visit various City sites and attend off-site meetings; vision to read printed materials and a computer screen; hearing and speech to communicate in person, before groups and over the telephone; finger dexterity to access, enter and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment; ability to bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; occasionally lift and, carry reports and records that typically weigh less than 20 pounds.
ENVIRONMENTAL ELEMENTS: Incumbents work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances, and may interact with upset staff and/or public representatives in interpreting and enforcing departmental policies and procedures.
Salary : $55,656 - $78,324
