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Community Affairs Director

City of Westerville
City of Westerville Salary
Westerville, OH Full Time
POSTED ON 12/11/2024
AVAILABLE BEFORE 2/10/2025
Position is open until filled. Applications are being reviewed as they are received.


Are you looking for a new challenge? Do you enjoy meaningful work and making a difference in your community? The opportunity to serve the City of Westerville and its citizens as a Code Inspector II in the Planning Department could be for you! The Planning Department is actively looking candidates who strive to provide excellent service and possess a desire to be a part of a team.  Read below to learn more about the position and to submit your application.   




The Community Affairs Director is an experienced, management-level public relations professional who leads the communication division of the City of Westerville.

Under the direction of the Chief of Staff, the director develops and executes an annual strategic plan to achieve the communication objectives of the City. Responsibilities include public and media relations, reputation and brand management and public information compliance. Disciplines within the Community Affairs division include but are not implemented graphic design, special events, publications, marketing, social media management and community engagement initiatives.

The director advises senior leadership (City Manager, Assistant City Manager and Chief of Staff) on communication issues and opportunities. This professional position also works in collaboration with the Clerk of Council in service to Westerville City Council.



Reports to the Chief of Staff
  • Leads an award-winning, multi-disciplinary team across communication disciplines;

  • Builds trust and rapport with City teams, community organizations and media representatives;

  • Operates and adheres to professional ethical standards (e.g., Public Relations Society of America);

  • Acts as an organizational influencer, collaborating with department heads and managers to achieve the City’s administrative vision and strategic priorities;

  • Actively manages the City of Westerville brand, surveilling social media and customer service touchpoints to protect and preserve reputation and overall transparency.

  • Responsible for annual budget development and compliance.

  • Ten years minimum experience in professional public relations position; management experience preferred;

  • Demonstrated strategic communication plan development;

  • Excellent writing, editing and storytelling skills;

  • Skilled in responsive, decisive crisis communication, including National Incident Management Systems/FEMA communication responsibilities;

  • Publication and production experience;

  • Public speaking, presentation, facilitation and interpersonal communication skills, including active listening skills;

  • Strong analytical and problem-solving skills;

  • Dedicated to personal and team professional development, including professional association membership/involvement;

  • Excellent customer/citizen service principles and experience;

  • Preferred: experience in government relations;

  • Knowledge of and adherence to community relations principles and practices.


MINIMUM REQUIREMENTS OF WORK

  • Bachelor's degree: Public Relations, Journalism, Public Affairs or related field of study

  • Minimum 10 years progressively responsible experience in public relations

  • Requires a valid Driver’s License

Salary : $115,003 - $120,037

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