Facility Assistant

Assist in management of staff and customers at a multi-function recreation facility to include swimming pool, racquetball courts, meeting/activity rooms, gymnasium, weight room, climbing wall, aerobics room, other leisure facilities.
 
This facility is over 72,000 square feet  and has  an average of 1000 guests visit daily.

All team members are expected to adhere to the organizational values of ACTION! (Accountability, Change, Teamwork, Integrity, Opportunity, Now!) and are responsible for contributing to the achievements of the organization and department. Team members are expected to continue to grow professionally and to apply learning in their job setting.ESSENTIAL DUTIES:  The following duties are illustrative only and are not intended to be all-inclusive:

• Provide excellent customer service to patrons visiting or contacting Wheat Ridge recreation facilities.
• Responds to facility complaints referring unusual situations to Recreation Supervisor- Facilities.
• Responsible for recreation facility operation, maintaining facilities in a clean, neat, safe manner, maintaining discipline in assigned areas. 
• Handles routine requests with building vendors/contractors including janitorial, electrical, and property management (i.e. building temperature, lighting, equipment failures).
• , Work closely with aquatic staff to allow for a coordinated, professionally managed facility.
• Assist in facility supervision of locker room(s), meeting/activity room and fitness room.
• Generally assigned to work the front counter or other control areas  of the Recreation Center
• Assist with the pre-school registration, child care registration, and have general knowledge of recreation programs and recreation center operations.
• Perform related work as required and assigned by the appropriate Facility Coordinator.
• Respond to emergency situations,
• Must use an online scheduling software to accept work assignments and maintain availability.
• Responsible for writing incident reports in the event of injuries or property loss.
• Responsible for daily cash control operations, opening/closing, patrolling facility.
• Facilitate class registration in RecTrac registration system including trip registrations.
• Reconcile money received with general ledger report; process activity refunds, transfers, and household credits.

ADDITIONAL DUTIES:

• Perform room set up and tear down as needed; perform basic light janitorial duties of facility as required. 
• Perform related work as required and assigned. 

SUPERVISION RECEIVED: 
Operates under the general guidance and supervision of the Facility Coordinator or Facility Supervisor.
 
 
SUPERVISION EXERCISED:
May assist with supervision of part-time/seasonal staff assigned to facility.
 
 
INDEPENDENCE OF ACTION:
Work is performed in accordance with standard practice and methods requiring initiative to complete recurring assignments independently and judgment to determine which methods are applicable in any given situation.  Finished work is reviewed for accuracy, quality, and completeness.  Unfamiliar situations are referred to the Facility Coordinator or Facility Supervisor.
 WORKING CONDITIONS/PHYSICAL AND MENTAL EFFORT
Work is primarily performed indoors involving lifting, bending, sitting, standing, stooping, reaching, climbing, walking, and hearing.  Requires the ability to move tables, chairs, volleyball standards and occasional lifting and carrying of objects weighing less than 24 pounds.  Must be able to work in an environment where noise and interruptions prevail. The ability to verbally communicate in a clear and concise manner is essential to this position.  Interaction with the public and co-workers is an everyday occurrence requiring multi-tasking and ability to direct, negotiate, mediate.
 
EQUIPMENT USED:
The ability to properly operate or use the following is necessary for this position:  telephone, cash register, calculator, copier, computer and associated software, credit card machine, camera, laminator, vacuum, typewriter, and other office machines.
 
QUALIFICATIONS:
Knowledge - Office equipment, facility and equipment operations, first aid techniques and basic math.  Working knowledge of recreation operations and philosophy.
 
Skills - Demonstrated skill in the operation of equipment necessary to perform the functions of the job.
 
Abilities - Learn the computerized registration program, RecTrac and operate it with intermediate knowledge and understanding of the software; establish and maintain effective working relationships; effectively handle emergency situations; follow rules concerning facility operations such as usage policies, emergency procedures, personnel supervision, revenue receipt, and accounting; awareness and ability to react to unusual or suspicious activity or persons that may cause potential harm or danger and take appropriate action.
 
EVIDENCE OF QUALIFICATIONS
Training - High School Diploma or equivalent;
 
Experience - Experience related to facility supervision or Any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities.SPECIAL REQUIREMENTS.

• Must be a minimum of 18 years of age. 
• American Red Cross or American Heart Assn. Infant/Child/Adult CPR, AED and First Aid certification is required at time of hire.

Salary : $21 - $29