What are the responsibilities and job description for the NCIC Specialist position at City of Wilmington, NC?
The City of Wilmington is an Equal Opportunity Employer.
Position Description
Typical Tasks
- Performs NCIC operations by processing all record entries, modifications, clearances, and cancels on persons or property by researching, compiling, and verifying the accuracy and completeness of our law enforcement information while ensuring compliance with policies and procedures.
- Completes all confirmation processes and paperwork for persons or property listed as wanted or stolen by our agency on the state and national databases.
- Completes quality control by auditing each entry, modification, clearance or cancel performed in RMS, the state, and national databases both at the time of the action and again during the state-regulated monthly validation process.
- Researches various law enforcement internal and external databases to compile informational packets on persons or locations at the request of PD personnel for various investigative purposes or to comply with state regulations.
- Process all incoming and outgoing teletype communication to and from our agency with other state and national law enforcement agencies.
- Audits incident reports to ensure NCIC offense report information and the entries are accurate.
- Serves as the contact for other law enforcement agencies including the Division of Juvenile Justice, North Carolina Division of Community Corrections, and the NC Division of Motor Vehicles.
- Researches internal and external databases to help ensure our agency is in compliance with regards to missing persons reports and ensure the required follow up with the associated government agencies is completed.
- Verifies using eWarrants that all felony warrants issued are received and entered into NCIC.
- Works with the Police Records to ensure all NCIC information is appropriately documented and tracked during the case filing process.
- Notifies detectives of property being purged from the NCIC system and processing re-entry procedures when requested.
- Identifies and corrects VIN information in RMS using CARFAX.
- Relays all pertinent information to officers via radio, data terminals, and phone in a timely manner to ensure officer safety.
Qualifications
Experience: Minimum 1 year of professional experience providing administrative/clerical support.
Note: Successful completion of a background investigation and post-offer polygraph and drug screen are required for the selected candidate.
Supplemental Information
PHYSICAL DEMANDS: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.
WORKING CONDITIONS: This position generally requires work in an office setting.
Our Core Values:
INCLUSION | COLLABORATION | CREATIVITY | ACCOUNTABILITY
Our Mission Statement: Through forward-thinking policies and responsible stewardship, we are creating a better city every day with excellent core services and quality of life for all.
What we offer:
The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:
- Comprehensive medical, dental, and vision insurance many other insurance options
- Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees’ Retirement System
- Employer-paid health & wellness clinic
- Paid sick and vacation leave 13 paid holidays per year
- 6-weeks paid parental leave
- Paid volunteer & blood donation leave to give back to our community
- Flex schedule and telework availability, depending on your position
- Professional development trainings & leadership initiatives
- Tuition assistance benefits
Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.
