What are the responsibilities and job description for the Server position at City Ventures Restaurant Group, LLC?
Server
At The City Pub, we are always on the lookout for passionate and dedicated individuals to join our team. Our staff is the heart of our pub, and we strive to create a supportive and dynamic work environment where people can grow and develop both personally and professionally.
We’re currently seeking a passionate and dedicated Server to join our team. In this role, you will be responsible for providing exceptional service and creating unforgettable dining experiences for our guests. The ideal candidate will take accurate orders, provide menu recommendations, and serve food and beverages with a smile. You will also maintain a clean and inviting dining area, ensure tables are ready for the next guests, and support your team for smooth operations.
We are committed to excellence in everything we do, with a mission to create opportunities and build communities. If you’re enthusiastic about hospitality, great service, and being part of a team that values dedication and teamwork, we’d love to have you join us. Come be a part of Lincoln’s premier dining experience at The City Pub!
Benefits (FT Only):
At The City Pub, we prioritize the well-being and growth of our employees. We believe in providing comprehensive benefits to ensure a fulfilling and secure work environment. As a server joining our team, you'll enjoy a range of benefits designed to support your health, financial stability, and career advancement from day one.
Health and Wellness (Full Time Only):
- Medical, Dental, and Vision Insurance: Gain immediate access to top-tier medical, dental, and vision insurance plans. Your health matters to us, and we provide comprehensive coverage to ensure you have peace of mind.
- Short-Term and Long-Term Disability Insurance: In the event of unforeseen circumstances, we've got you covered with short-term and long-term disability insurance, offering financial protection and support during challenging times.
- Life Insurance: Safeguard your loved ones with our life insurance coverage, providing financial security and peace of mind for you and your family.
- Critical Illness and Accident Insurance: Be prepared for life's unexpected twists with critical illness and accident insurance, providing additional layers of protection for you and your loved ones.
Position Responsibilities
- Greet guests with a friendly and positive attitude, making them feel valued and comfortable.
- Provide detailed menu recommendations to help guests make informed choices.
- Suggest additional products and promotions to enhance guest satisfaction and enjoyment.
- Go above and beyond to ensure guests have an enjoyable and memorable dining experience, addressing any concerns promptly and professionally.
- Checking ID's to prevent minors from ordering alcoholic beverages.
- Adhere to responsible alcohol service standards.
- Take orders using software, order slips, or memorization, ensuring accuracy and attention to detail.
- Relay order details to the kitchen staff accurately to ensure timely and correct preparation of meals.
- Deliver food and beverages promptly, ensuring guests receive their orders at the right time.
- Resolve guest complaints with the upmost level of customer service and involve management when necessary.
- Clean and maintain the appearance of the restaurant, including tables, tableware, floors, etc. ensuring a tidy and inviting dining area.
- Assist coworkers in completing their duties through collaboration and teamwork.
- Treat others with respect and dignity at all times.
- Other duties as assigned.
Server Job Requirements:
- Previous experience as a waiter/waitress, or in the hospitality industry.
- Knowledge of different types of alcoholic and non-alcoholic beverages, with the ability to make recommendations to customers.
- Excellent communication and interpersonal skills to interact effectively with guests and team members.
- Ability to work in a fast-paced environment, handle multiple orders simultaneously, and multitask efficiently.
- Basic math, cash handling, and computer skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Strong teamwork and communication skills.
- A professional and positive disposition at all times.
- Ability to handle money transactions accurately and responsibly.
Physical Demands:
- Ability to perform physical tasks such as walking, crouching, kneeling, bending, and standing for extended periods of time.
- Ability to lift 60 pounds
Equal Opportunity Employer:
The City Pub provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training