Concierge

Wine,

food, and live entertainment collide at City Winery to create a dynamic and

incredibly unique workplace. Since 2008, City Winery has been turning heads

across the nation with amazing live performances, delectable cuisine, and

award-winning, locally produced wines. But there's more to us than that - we're

a haven for community and creativity, a place where the philosophy of

hospitality is more than just a buzzword, but a way of life.

Who are you?

You're a rockstar with a passion for music, a

love for wine, and a deep respect for hospitality. You know how to connect with

people, but you're not just a people pleaser - you thrive under pressure and

love making quick decisions that impact the business and culture. You know you

have more to learn and are always looking for ways to grow, both personally and

professionally. With an entrepreneurial spirit and a desire to be a part of

something bigger, you want to join a brand and culture that not only makes a

difference, but also helps others INDULGE THEIR SENSES.

Who are we?

City Winery, founded by music industry veteran

visionary Michael Dorf, has established itself as a one-of-a-kind brand

providing unforgettable experiences for guests. From world-class music venues

to sustainably produced wines with ratings of 90 points, City Winery offers a

range of top-notch events & experiences.

Why us?

Competitive pay plus generous benefits. An

atmosphere of learning, development & enrichment opportunities. A career

trajectory within a growing company with abundant opportunities for

advancement. A fun team of passionate individuals who share your love of

hospitality and the opportunity to provide guests with unforgettable nights

filled with music & wine.

Position Summary

The Concierge is responsible for delivering

exceptional guest service experiences to all clientele that have interactions

with City Winery. This individual serves as a point of contact at the Box

Office for purposes of general guest relations and support, ticketing, CW

Rewards Program and CW merchandise. The Concierge team member is responsible

for maximizing ticket and retail merchandise sales, while serving as a brand

ambassador of the Company.

Minimum Qualifications

• 2 years prior experience in a concierge, box office, or customer service

role in a hospitality setting, and / or relevant experience

guest expectations, and strive to create a memorable guest experience

immaculate attention to detail

skills and a proven ability to build positive relationships with coworkers and

guests.

holidays

Overview of Responsibilities

sales, inventory, ordering needs, and upkeep

as needed, including set up and breakdown of venue spaces

appropriately

who may receive gratis food or drink

drawer

culture, and programming, both in venue and restaurant

Perks & Benefits! Comped concerts and dining

experiences, employee merchandise and meal discounts, FREE family meal, 401K

Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including

pre-tax commuter benefits and parking, & more depending on position and

other Company eligibility requirements.