What are the responsibilities and job description for the Service Representative- Activ Adult Center position at cityofarlington?
JOB SUMMARY:
Under general supervision, provides assistance and services related to sports and recreation to customers; supports customers with specialized facility operations; and performs various recurring administrative responsibilities such as greeting customers, responding to customer inquiries, answering a multi-line telephone and take messages.
ESSENTIAL JOB FUNCTIONS:
• Assist customers with information, schedules, rules services while utilizing basic searches.
• Negotiate customer account information, apply facility and recreational policies and procedures, to perform standard data entry tasks utilizing registration software for activity and league management; and ability to collect fees through the registration software.
• Respond to multiple demands for information from the public and adjust to change with respect to the subject matter or the information need expressed in the user's inquiry.
• Assist management with the administration of routine tasks to include customer surveys, issues in the facility such as cleanliness and other issues and perform additional secretarial/administrative functions including composing correspondence.
• Ability to respond to multiple demands for information from the public and adjust to change with respect to the subject matter or informational need expressed in the user’s inquiry.
OTHER JOB FUNCTIONS:
• Work with various organizations, individuals, and other departments to accommodate needs for facility access, program information or facility orientation as well as knowledge of the collection for purposes of maintaining and assisting with the maintenance of the facility.
Under general supervision, provides assistance and services related to sports and recreation to customers; supports customers with specialized facility operations; and performs various recurring administrative responsibilities such as greeting customers, responding to customer inquiries, answering a multi-line telephone and take messages.
ESSENTIAL JOB FUNCTIONS:
• Assist customers with information, schedules, rules services while utilizing basic searches.
• Negotiate customer account information, apply facility and recreational policies and procedures, to perform standard data entry tasks utilizing registration software for activity and league management; and ability to collect fees through the registration software.
• Respond to multiple demands for information from the public and adjust to change with respect to the subject matter or the information need expressed in the user's inquiry.
• Assist management with the administration of routine tasks to include customer surveys, issues in the facility such as cleanliness and other issues and perform additional secretarial/administrative functions including composing correspondence.
• Ability to respond to multiple demands for information from the public and adjust to change with respect to the subject matter or informational need expressed in the user’s inquiry.
OTHER JOB FUNCTIONS:
• Work with various organizations, individuals, and other departments to accommodate needs for facility access, program information or facility orientation as well as knowledge of the collection for purposes of maintaining and assisting with the maintenance of the facility.
