What are the responsibilities and job description for the Coordinator, Air Import/Export (Bilingual Korean/English) position at CJ Logistics?
Position Overview:
The Air Import/Export Coordinator is primarily responsible for operationally filing entry documents, tracking and updating the movement of air freight, and ensuring compliance with import and export clearance regulations.
Essential Duties & Responsibilities:
- Receive, review and process documentation for an assigned base of accounts, and process documents through the system
- Obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within the timeframe consistent with the account and company policy
- Process other duties required for compliant release and timely delivery and receipt of shipments after release, cargo delivery set-up, and client invoicing
- Serve as the single point of coordination between customers, U.S. Customs and Border Protection, and other government agencies to ensure service commitments are achieved and maintained in accordance with client and company objectives
- Perform initial reviews and advise supervisor of any problems or irregularities discovered within assigned transactions
- Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the team leader or licensed broker for response
- Ensure customer profile information is entered and updated in the appropriate company system for any customers; prepares quotations, letters, and communications as directed
- Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within the time standard specified
- Actively pursue a better understanding of the process through self-study, as well as courses and seminars presented by approved sources
- Improve understanding and knowledge of the established system, in both its basic and advanced features
- Additional duties as assigned
Requirements and Qualifications:
- Bilingual (Korean and English)
- Strong verbal and written communication skills
- Excellent listening and analytical skills
- Ability to prioritize, multitask, organize, and manage time effectively
- Previous experience in logistics, cargo management, supply chain, customer service, dispatching, warehousing, administrative work, data entry & analysis, or transportation are preferred.
Pay, Benefits and More:
- Pay Range: $22.88 - $23.00 per hour
- Competitive compensation package
- Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE!
- Growing company with a performance record that continues to climb!
- Open-door work environment
- High Performance culture with a focus on a growth mindset where continuous improvement is embraced
- Opportunities for advancement!
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary : $23 - $23
