What are the responsibilities and job description for the Director of Operational Excellence position at CJ Logistics?
About Our Company
CJ Logistics is a dynamic and growing company that provides integrated and multimodal logistics services to connect every corner of the world via air, sea, and land. We are committed to delivering exceptional service and innovative solutions to our customers.
We are seeking an experienced Logistics Service Director to join our team. In this role, you will be responsible for leading cross-functional teams and external partners to drive business growth and improve customer satisfaction. This includes developing and implementing best-in-class shared services models and operational processes that meet the needs of our customers.
The ideal candidate will have strong leadership skills, with experience managing cross-functional teams and external partners. You will be able to lead change management initiatives and communicate effectively with stakeholders at all levels.
Key Responsibilities:
• Lead cross-functional teams and external partners to drive business growth and improve customer satisfaction
• Develop and implement best-in-class shared services models and operational processes
• Analyze data and create metrics to measure performance and drive improvement
• Communicate effectively with stakeholders at all levels to drive change and improve processes
Requirements and Qualifications
Bachelor's Degree (supply chain, logistics, or related field preferred). 10 years of experience in a 3PL/Supply Chain/Shared Services environment with knowledge in logistics center operations and a basic understanding of general warehousing, inventory, order fulfillment, customer service, and transportation practices.
CJ Logistics is a dynamic and growing company that provides integrated and multimodal logistics services to connect every corner of the world via air, sea, and land. We are committed to delivering exceptional service and innovative solutions to our customers.
We are seeking an experienced Logistics Service Director to join our team. In this role, you will be responsible for leading cross-functional teams and external partners to drive business growth and improve customer satisfaction. This includes developing and implementing best-in-class shared services models and operational processes that meet the needs of our customers.
The ideal candidate will have strong leadership skills, with experience managing cross-functional teams and external partners. You will be able to lead change management initiatives and communicate effectively with stakeholders at all levels.
Key Responsibilities:
• Lead cross-functional teams and external partners to drive business growth and improve customer satisfaction
• Develop and implement best-in-class shared services models and operational processes
• Analyze data and create metrics to measure performance and drive improvement
• Communicate effectively with stakeholders at all levels to drive change and improve processes
Requirements and Qualifications
Bachelor's Degree (supply chain, logistics, or related field preferred). 10 years of experience in a 3PL/Supply Chain/Shared Services environment with knowledge in logistics center operations and a basic understanding of general warehousing, inventory, order fulfillment, customer service, and transportation practices.
