What are the responsibilities and job description for the Fulfillment Warehouse Lead position at CJK Group?
Job Summary :
Monitor the Veracore order fulfillment and warehouse management system. Lead the fulfillment warehouse team in maintaining all customer inventory, picking, packing, shipping & invoicing all orders received within 48 hours.
Duties / Responsibilities :
- Performs all functions of Mail Order Fulfillment including Order taking, Shipping, Returns, and Inventory control.
- Responsible for daily warehouse organizing, scheduling, and order processing. Ensures order accuracy, and consistent productivity levels are achieved.
- Correct and Approve timecards.
- Manage vacation requests.
- Assist in the movement of both raw materials and finished goods within the facility and to the final destination point of the customer.
- Be the next level for customer service in the case when standard CSR's are unable to solve the issue
- Prepare tickets for customers and closes in a timely manner by adding freight charges, materials, and final shipped quantity.
- Quotes freight charges as requested by Customers and strives for the best possible rate obtained for the goods being shipped.
- Be the knowledge base and point of contact for all carriers (UPS,FedEx,Endica) as well as be the knowledge base for the warehousing software, Veracore.
- Be a point of contact for the production facility in reference to the sheeters and shipping and receiving.
- Review carrier performance and continually provide feedback to the General Manager regarding all vendors.
- Assist in tracing lost or delayed shipments, audit-received shipments, and initiate claims for damaged / missing goods.
- Prepare monthly billing reports
Basic Qualifications :
Desired Qualifications
Physical Requirements
CJK Group is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 218-829-2877 or smn.jobs@sheridan.com.
