What are the responsibilities and job description for the Parts Counter / Receiving Clerk position at CJOK INC?
Rairdons Dodge Chrysler Jeep Ram of Kirkland is hiring for the position of Parts Counter / Receiving Clerk. We provide an exciting and challenging environment to develop or continue your personal and professional growth.
About you:
Ideal applicant takes pride in their work with the willingness to serve and be part of a team.
- Friendly and Outgoing
- Self Motivated
- Provide Outstanding Customer Service
- Great Communication Skills
- Desire To Succeed
- Dependable
About us:
Well established parts department that is respected for exceptional customer service.
- Competitive Pay
- Managers That Care
- Ongoing Training
- Opportunity For Advancement
- 5 Day Work Schedule
- Well Stocked Parts Department
- Paid Holidays
Job Type: Full Time
Wages: $22.00 to $25.00 hourly DOE
Available Benefits, subject to eligibility requirements:
- Medical, Vision, & Dental Insurance
- Voluntary Short Term Disability Insurance
- Voluntary Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- 401k plan, subject to completion of the introductory period and other eligibility requirements
Paid Time Off:
- All employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law.
- Following 36 months of continuous service, full-time employees will earn an additional 40 hours of RAG PTO on each anniversary date. Following 120 months of continuous service, full-time employees will earn 80 hours of RAG PTO on each anniversary date.
Responsibilities
- Provide high level service to both internal and external customers.
- Establish and maintain good working relationships with other dealership departments.
- Communicate with staff and customers in a friendly and professional manner.
- Attend to customer inquiries via phone, email and in person.
- Utilize electronic parts catalog and websites to source parts, accessories and information.
- Provide accurate pricing and availability for retail, wholesale and internal customers.
- Generate parts invoices and collect payment.
- Explains parts warranty and dealership return policy to customers.
- Receives and ships parts and accessories as directed.
- Checks in all stock and puts away completely each day.
- Conducts shipping and receiving activities using dealership procedures.
- Stocks all parts and accessories in correct bin and/or location.
- Tags all special orders and emergency purchases upon receipt and immediately notifies the associate who placed the order.
- Ships all parts and accessories according to shipping instructions (e.g. Fed Ex, UPS, USPS)
- Keep bin labels and location designations accurate and up-to-date.
- Keeps Parts Manager informed of all concerns involving damaged or shorted shipments.
- Pick up local parts purchases from neighboring dealers and suppliers.
- Performs other duties and task as directed by management.
Inventory Maintenance
- Maintains physical inventory by keeping stock in proper location, salable condition and free of safety hazards.
- If on hand discrepancies are encountered when checking or picking parts, inform the Parts Manager of the discrepancies immediately using the prescribed method.
- Make sure that all parts within the confines of the parts department and controlled by the parts department, are properly and securely stored. All inventory should be identified with a valid bin.
- Enough bins should be available to adequately store all parts without using the tops of bins or the ends of aisles. The floors and aisles should remain clear and clean at all times.
- Assist with the handling, storage, and return of obsolescence to the manufacture.
- Assist with the preparation for the annual physical inventory.
- Assist with a perpetual or cyclical count on the general inventory on selected bin locations.
- Assist the parts manager with the purging of the special-order bins.
- Ensure parts are stored in the manner prescribed in the department policy. Make sure customers are notified in accordance with department policy and properly annotated on the order slips.
Qualifications
- Valid Washington State drivers license.
- Maintain an insurable driving record.
- Applicants must be 18 years or older, pass a background check and drug free.
- High School Diploma or equivalent.
Must be able to meet all physical requirements in order to perform all job tasks. A detailed list of requirements are available upon request.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $22 - $25