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Director Clinical Informatics

CJW Medical Center
Richmond, VA Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 3/26/2025
Description

This position is incentive eligible.

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Director Clinical Informatics opening with Chippenham Hospital today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

Chippenham Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Director Clinical Informatics for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary And Qualifications

The Director of Clinical informatics (DCI) supports high quality, patient-centered care through leading the successful development, coordination, implementation, support, and ongoing analysis of clinical informatics initiatives. Under the direction of the Division VP, the DCI will participate in the community of Clinical Informatics by working with division and facility leadership to ensure clinical applications are well supported throughout the assigned facility(ies).

Job Responsibilities:

Quality:

Implements, supports, and promotes corporate- and division-wide standardization, utilization, integration, and optimization activities related to the Electronic Health Record (EHR), including but not limited to meaningful use initiatives, clinical quality measures and nursing/clinical informatics initiatives.

Directs the analysis of hospital clinical performance, including workflow, dataflow, outcome measures, quality and patient safety, clinical risk management, and root cause analysis. Focuses on improvement opportunities and prioritization within the framework of HCA’s enterprise clinical systems.

Optimizes quality informatics tools to drive regulatory compliance, standardization, and quality patient outcomes.

Assumes project leadership of EHR and other technology implementations and optimization that support clinician workflow.

Engages in ongoing monitoring and analysis of various EHR utilization trends. Identifies gaps/opportunities and participates in the development of action plans.

Participates in division governance related to informatics projects and optimization.

Directs at-the-elbow support for all Go-Live quality informatics initiatives to facilitate clinician engagement and minimize workflow interruption. Ensures ongoing support plans and resources are in place for all affected clinicians and personnel.

Coordinates the development, execution, and support of education plans, tools, and resources focused on the EHR and other clinical quality informatics initiatives.

Governs the resolution of complex issues and requests escalated from the division Service Desk or other division or from health system service resources.

Establishes and maintains strong, effective working relationships with the entire project team, clinical leaders, business leaders, IT&S leaders, and staff.

Interfaces with IT&S to ensure standardization and compliance with best practice models, specifically as it relates to the integrity of the electronic health record.

Collaborates with facility and division leaders to engage participation in HCA Clinical work teams, drive improvement on clinical quality initiatives, and advance the Clinical Excellence scorecard.

Service:

Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.

Maintains a patient-first philosophy and engages in service recovery when necessary.

Supports the development and implementation of strategies to elevate the patient experience.

Reflects core values when interacting with co-workers, patients, family members, and others in the community to foster an environment where employees are engaged and where patient care is unparalleled.

Serves as a role model to peers, coworkers and other hospital personnel. Demonstrates discretion and upholds the highest standards of professionalism at all times.

People:

Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.

Promotes a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement.

Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance

Provides leadership and representation on executive committees (Med Exec, Administration, etc.); serves as communications specialist for physician and nursing stakeholders.

Advocates for clinical informatics initiatives at medical staff, leadership, and other hospital committee meetings.

Growth:

Analyzes and strategizes with leadership on opportunities to improve efficiency, outcomes, or cost containment, including gaps in workflow and system or build issues.

Engages actively in professional growth and development of self, utilizing professional organizations, workshops, seminars, and other self-directed learning activities as applicable

Finance:

Leads others as a good steward of financial resources by participating in the economical utilization of supplies in compliance with the annual budget.

Education & Experience:

Bachelor's Degree - Required

Degree In Health-related Field - Preferred

Master's Degree - Preferred

3 years applicable experience - Required

5 years applicable experience - Preferred

Experience With MEDITECH Or Other EHR Systems - Preferred

Experience in implementation of technology - Preferred

CJW Medical Center is comprised of Chippenham Hospital and Johnston-Willis Hospital. We have served the greater Richmond Virginia area for over 100 years. Our campuses offer services in orthopedics, joint care, behavioral health, cancer care, and neurology. We have been recognized as a top performer on Key Quality Measures. Our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Director Clinical Informatics opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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