What are the responsibilities and job description for the Office Administrative Assistant position at CK Pools?
CK Pools is swimming pool maintenance and repair company with over 30 years of industry experience. We are seeking a detail-oriented and organized Office Administrator to join our team. The ideal candidate will be responsible for overseeing daily office operations and providing administrative support to ensure the smooth running of the business, and providing excellent customer service to our customer base.
Job Overview
Responsibilities
Customer Service
- answer customer calls, texts, and emails
- develop relationships and provide excellent customer service
- manage customer questions and complaints
- service recovery
Administrative
- enter data into business management software
- monitor inventory in warehouse and on trucks
- monitor fleet maintenance needs
Billing
- ensure billing accuracy
- answer customer billing questions
- monitor aging accounts receivable
Qualifications
Preferred
- Previous pool industry experience
- Knowledge of Skimmer
Required
- Bilingual
- Detailed-oriented
- Organized
- Excellent customer service skills
- Strong problem solver
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $18