Temporary Office Specialist 1

CLACKAMAS COUNTY CORE VALUESClackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another :

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• TrustBy incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.Clackamas County Core ValuesClackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.CLOSE DATEThis Job Posting closes at 11 : 59 p.m. (Pacific Time) on Wednesday, January 15, 2025.PAY AND BENEFITSHourly Pay Range : $22.005880 - $27.572979Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.A temporary status or seasonal status position receives EAP benefits only. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked with a maximum accrual of eighty (80) hours per year.JOB DETAILS AND QUALIFICATIONSClackamas County's Social Services Division in the Health, Housing, and Human Services Department is seeking a temporary Office Specialist 1 to provide reception, program, and administrative support to staff, clients, and the general public. This position will provide front desk reception support, information, and assistance for the Social Services Division. Key responsibilities include greeting visitors, answering phones, accepting client paperwork, and general office support.An ideal candidate will have demonstrated work experience with office support, front desk reception duties, and outstanding customer services skills.Required Minimum Qualifications / Transferrable Skills :
• A minimum of one (1) year of related experience that would provide the required knowledge and skills to perform the responsibilities of this position
• At least one (1) year of customer service experience
• Experience handling a high volume of calls and greeting walk-in visitors
• Exceptional organizational skills
• Strong verbal and written communication skills, including ability to communicate well with members of a diverse population
• Ability to maintain composure in stressful situations when dealing with a variety of peoplePreferred Special Qualifications / Transferrable Skills :
• Experience working in a social services and / or human services setting
• Bilingual skillsPre-Employment Requirements :
• Must pass post-offer, pre-employment drug test. Learn more about the County's drug testing policy.
• Must pass a criminal history check which may include national or state fingerprint records check
• For Veterans qualified for Veteran's Preference : If you believe you have skills that would transfer well to this position and / or special qualifications that relate to this position, please list those skills and / or qualifications in the open-ended question at the end of the application and explain how those skills and / or qualifications relate to this position.TYPICAL TASKSDuties may include but are not limited to :
• Provide coverage and backup coverage at Social Services reception desk. Includes answering phones, directing calls, and interacting with both walk-in visitors and clients with appointments.
• Provide general clerical support as needed, including faxing, copying, data entry, and correspondence.
• Sorts, arranges, files, and maintains documents and records; reviews files for completeness and accuracy; updates and purges files according to department / division guidelines. Independently consults with program and office staff to establish and revise clerical systems, files, and recordkeeping procedures to meet specific program needs; presents and / or interprets information to supervisor or staff if necessary.WORK SCHEDULEThis position is included in the County's alternate workweek program, working 28 hours during a standard workweek of Monday through Thursday (Fridays off) :
• Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. Expected work hours are 10 : 30 am - 6 pm, Monday - Thursday, with a 30-minute break.
• This position is designated as on-site / in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.EXPLORE CLACKAMAS COUNTYClackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.Explore Clackamas CountyWorking for Clackamas CountyRecreation, Arts & HeritageABOUT THE DEPARTMENTThe Social Services Division provides assistance to seniors, people with disabilities, veterans, and low-income residents of Clackamas County.Social Services is a Division of the Health, Housing, and Human Services (H3S) Department.Learn more about Clackamas County Social Services.Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.Mission Statement : We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.Vision Statement : Individuals, families, and communities are resilient and thriving.H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals :
• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.APPLICATION PROCESSClackamas County only accepts online applications.Help With Your Application : Application ProcessHelp with the ApplicationIf you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7 : 00 a.m. - 6 : 00 p.m. Pacific Time (closed on Fridays).HOW TO CLAIM VETERAN'S PREFERENCERequest Veterans' PreferenceLearn more about the County's Veterans' PreferenceVISA SPONSORSHIPClackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.EQUAL EMPLOYMENT OPPORTUNITYClackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.RECRUITING QUESTIONS?Kelly Schaefer, RecruiterKSchaefer@clackamas.us

Salary : $22 - $28