What are the responsibilities and job description for the Hotel Front Desk position at Clarion Hotel Broken Arrow?
Front Desk Staff - Clarion Hotel Broken Arrow
Location: Broken Arrow, OK
Job Type: Full-time/Part-time
Salary: Competitive, based on experience in hotel brand and department
Job Description:
Join our team at Clarion Hotel Broken Arrow, where hospitality meets excellence! We are currently seeking qualified Front Desk Staff members with a preference for CHOICE Hotels experience. As a member of our front desk team, you will play a crucial role in providing exceptional customer service to our guests.
Key Responsibilities:
- Greet and check-in/check-out guests with a warm and friendly attitude
- Handle guest inquiries, requests, and complaints promptly and professionally
- Process reservations and cancellations in a timely manner
- Ensure accuracy in billing and payments
- Maintain a clean and organized front desk and lobby area
Qualifications:
- Previous experience in the hospitality industry, ideally with CHOICE Hotels
- Excellent customer service and communication skills
- Ability to work flexible hours, including weekends and holidays
- Strong attention to detail and organizational skills
- Reliable and punctual with a positive attitude
Benefits:
- Competitive salary based on experience and department
- Opportunities for career growth and development
- Employee discounts on hotel stays and other hospitality services
If you are passionate about hospitality and ready to join a dynamic team, apply now! We look forward to welcoming you to Clarion Hotel Broken Arrow.
Please include your resume and cover letter detailing your relevant experience.
Job Types: Full-time, Part-time
Pay: $11.50 - $14.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Evenings as needed
- Nights as needed
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $12 - $14