Founding Product Designer

About Clarion

Clarion is building the most advanced AI communication layer for healthcare, enabling clinics overwhelmed by routine calls and messages to finally come up for air. Our AI agents automate complex workflows end-to-end, freeing staff to focus on patient care. We are an in-person company based in New York.

The reality of healthcare today: clinics miss 30-40% of inbound calls due to staffing shortages, while patients struggle to connect with providers. We've built AI agents that handle scheduling, billing, prescription refills, and more—serving tens of thousands of patients monthly.

We're growing rapidly, serving dozens of customers including virtual care companies, outpatient health systems, and a $5B publicly traded health insurance company. With demand surging and revenue quadrupling in recent months, we're scaling our team.

We've raised $5.3M and are backed by Accel, Y Combinator, Sequoia (scout), as well as the founders of Ophelia, Medallion, Counsel Health, Elemy, Sana, and more.

Our clinician-led founding team combines healthcare operations expertise with technical excellence. Dr. Ryan Gallagher, our CEO, is a Stanford/Harvard-trained physician from the founding teams of Two Chairs and Ophelia (YC W20). Jeffrey Lamothe, our CTO, worked on voice AI at Amazon Alexa and led AI/ML projects at Salesforce and Citi's AI lab.

Join us as we transform healthcare communication. We're creating a future where patients receive faster resolutions, staff are happier, and providers have more time for what matters most: patient care.

Why Join Us?

• Early-stage with strong market validation: We have dozens of paying customers with rapidly growing revenue and strong market signals, while offering the high-impact environment of an early-stage startup.
• Solving a massive healthcare challenge: We're addressing a critical problem in healthcare communication that affects millions of patients and providers daily, with technology that can truly transform the patient experience.
• Technical founding team: You'll work directly with experienced founders who deeply understand both healthcare operations and technical development, enabling faster decision-making and better product outcomes.
• Cutting-Edge Tech Frontier: You’ll harness the latest generative AI models—LLMs, voice synthesis, and real-time transcription—to craft conversational agents that transform healthcare communication, while driving innovation to push these technologies beyond their current limits.
• In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage—we move faster, build stronger bonds, and create a cohesive culture.
  
  

What You'll Be Working On

• Design user interfaces and experiences for our AI communication platform that resonate with healthcare professionals
• Create intuitive workflows that reduce cognitive load for clinical staff in high-pressure environments
• Develop a cohesive design system that scales across our product while maintaining consistency
• Collaborate with cross-functional teams to understand clinical workflows and translate them into effective designs
• Conduct user research and usability testing to inform iterative design improvements
  
  

Requirements

• 3 years experience in product design, ideally with exposure to healthcare, enterprise tools, or conversation interfaces
• Strong portfolio demonstrating thoughtful UX solutions to complex problems
• Proficiency with Figma and experience creating both low and high-fidelity prototypes
• Experience with user research methodologies and translating insights into design decisions
• Excited to work in-person in our New York office, collaborating directly with the team
  
  

You are a good fit if

• You're driven to create meaningful experiences that improve healthcare workflows
• You excel at balancing user needs with technical constraints and business objectives
• You communicate design rationale clearly and can guide stakeholders through your process
• You collaborate effectively with engineers to ensure design integrity through implementation
• You're interested in the unique challenges of designing for AI-assisted communication in healthcare
  
  

Interesting Design Challenges

• Humanizing AI Interactions: Create interfaces that make AI-human communication feel natural and trusted in healthcare settings
• Seamless AI-Human Collaboration: Design intuitive handoff points where conversations transition between AI agents and human staff without disrupting the patient experience
• Simplifying Clinical Complexity: Design experiences that distill complex medical workflows into intuitive interfaces without losing critical functionality
• Communication Visualization: Develop clear ways to represent conversations between AI agents and patients that highlight important patterns and needs
• Balancing Automation and Control: Design systems that give healthcare staff appropriate levels of oversight while preserving the efficiency benefits of automation
  
  

What We Offer

• Transformative impact: Build technology that directly improves healthcare for millions—your code will liberate medical staff from administrative burden and give patients seamless access to care
• Growth trajectory: Join our founding team, grow into leadership, build your team, and shape the technical direction of a rapidly scaling company
• Technical frontier: Work at the bleeding edge of AI and voice technology, solving problems most engineers never get to tackle
• Career opportunity: Position yourself at the convergence of healthcare and conversational AI, building solutions that healthcare organizations desperately need
• Exceptional compensation: Competitive salary, meaningful equity, and comprehensive benefits including 100% covered healthcare, flexible time off, 401(k)
  
  

Interview Process

We'll get back to you within 24 hours after each step:

• First Chat (15min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit.
• Portfolio Review (30min) [Virtual]: Share your design process through selected projects that demonstrate your problem-solving approach.
• Design Exercise (Take-home): Work on a focused design challenge related to healthcare communication to show your thinking and execution.
• Team Day (Half-day) [In-Person]: Visit our New York office to meet the team, participate in a collaborative design session, and see if we're a good match for each other.
  
  

If you're excited about designing experiences that transform healthcare communication while working in a fast-paced, mission-driven environment, we'd love to hear from you.

Compensation Range: $120K - $160K