Talent Assistant

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

Job Summary

The Talent Assistant role is crucial in fostering a productive and organized Talent Team; the incumbent is responsible for ensuring smooth operations related to all of their general administrative tasks. This includes ensuring data entered into the HRIS is accurate, managing employee records, managing communication and subsequent actions related to Talent email boxes, preparing/distributing reports and supporting various Talent initiatives and projects.

DUTIES

• Coordinate the new hire administrative process including all associated electronic/paperwork and data entry relating to new hires, terminations, temp conversions, personal information changes, etc., ensuring accuracy and completeness when entering changes into the HCM system.
• Create and distribute weekly and monthly reports such as NEO/NMO, New Hire, Termination, Talent Metrics, Open Req, etc.
• Provide administrative support to the Talent Acquisition & Management staff, including creation of EAFs, various letters/correspondence, data entry into HRIS.
• Coordinate Talent updates on MultiVerse such as Policies & Procedures, Labor Condition Applications, Talent forms, etc.
• Manage and/or maintain all TAM inboxes, data entry folders & files
• Assess whether emails need to be forwarded to another associate for processing or, if not, process the request directly.
• Manage Data Entry folder to ensure EAFs are processed on time.
• Manage/Approve ADT requests for new hires, terminations, transfers, promotions and name changes as well as closing arrival tickets and entering new hires' EE ID #'s in ServiceNow.
• Maintain all associate files
• Coordinate new hire processes including:
• I-9 form & E-Verify process.
• Send new hire welcome emails, etc.
• Assist TBP with coordinating exit process
• Send the exiting associate a link to the exit interview database along with benefit conversion information.
• Coordinate exit interview for the Talent Business Partner.
• Coordinate with IT regarding laptop collection
• May assist with RIF paperwork preparation
• Manage the employment verification process in response to external information requests from outside organizations as well as employment letters requested by existing employees
• Support Talent Acquisition and Management staff and serve as a backup
• Prepare and submit payments for legal filings, bonuses, etc.
• Work on special projects and coordinate special events as assigned.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate commitment to the Company's core values.
• Please note due to the exposure of PHI sensitive data -- this role is considered to be a high-risk role.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  

Job Scope

The incumbent works under indirect supervision to complete job responsibilities. Work may be complex. The incumbent must possess knowledge of best Talent practices and apply that knowledge, as well as knowledge gained through experience, towards the company's Talent administrative practices and procedures. The incumbent resolves varied issues and refers more complex issues to higher levels.

Compensation

The salary range for this position is $25-$29 per hour. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

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Requirements

• Minimum Bachelor's degree; or HS Diploma/GED plus 4 years of related experience
• Minimum 3 years' experience in Talent Administration
• Knowledge of Talent Administration best practices; HR Certification Preferred
• Strong attention to detail in order to ensure accuracy and completeness in all processes, especially when entering data into the HCM system
• Familiarity with new hire processes including E-Verify/I-9 Form
• Proficiency with:
• HRIS/ATS systems
• Teams & Zoom,
• MS office: Outlook, Word, Excel
• PowerPoint desired
• Strong written and verbal communication for managing inboxes, creating correspondence, and coordinating with various departments; ability to interface with all levels of the Company
• Strong organizational, time management and interpersonal skills
• Ability to assess a situation, think critically and determine the next step needed to solve the administrative matter
• Ability to multitask, prioritize and work under pressure
• Ability to work independently and part of a team
• Positive demeanor
• Ability to handle sensitive and confidential information with discretion.
• Required licensures, professional certifications, and/or Board certifications as applicable
• Ability to use software, hardware, and peripherals related to job responsibilities
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
  
  

Benefits

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your Benefits Will Include

• Medical (PPO & HDHP), dental and vision coverage
• Pre-tax Savings Account (FSA & HSA)
• Life & Disability Insurance
• Paid Parental Leave
• 401(k) company match
• Employee Stock Purchase Plan
• Generous Paid Time Off -- accrued based on years of service
• WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Employee Assistance Program
• Summer Hours
• Sick time benefits -- for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits
  

APPLICATION DEADLINE

We will generally accept applications for at least 15 calendar days from the posting date or as long as the job remains posted.

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.