Medical Receptionist/Scheduler

"Thank you for calling Clarity Advanced Eyecare and Michigan Dry Eye Center!" Can you be the voice behind that greeting? Are you a welcoming presence for patients? Are you interested in the art of scheduling? You might be the right fit for our staff in our state-of-the-art eye care practice. Positive attitude, positive patient communication, and willingness to learn are a must! Clarity Advanced Eyecare is looking to add a new teammate to our eye care family! We are currently seeking an energetic, outgoing, customer service-oriented front desk coordinator who is passionate about taking care of patients' needs and optimizing office output. We are driven to provide the best vision and ocular health care to Birmingham and the surrounding communities. Our practice is well-established and multifaceted - providing high-end optical products, custom contact lenses, and medical eye care.

As a Medical Receptionist/Patient Communication Specialist at Clarity Advanced Eyecare, you will work as an important member of our heath care team, helping the team thrive, enhancing our customer experience, and supporting patients and the doctor.

Our practice has 7 office locations. There are opportunities to grow within the company at each location and with the company as a whole. We take pride in assisting employees with their goals for growth. This position is for our Birmingham location. Previous experience in customer service, communications, and scheduling is required. Candidates must be willing to learn and be able to positively contribute to a team environment.

Candidate Must:

• Multi-task efficiently and effectively.
• Be proficient with software. REVOLUTION EHR helpful but not required.
• Be comfortable with computerized technology.
• Be a self-starter.
• Possess excellent phone/communication skills.
• Be detail oriented.
• Have the desire to grow a business.
• Prefer 1-2 years customer service/scheduling

Medical Receptionist tasks can include, but are not limited to:

• patient check-in and paperwork management
• appointment scheduling
• patient communication (phone calls, texts, emails)
• completing prior authorization requests
• schedule optimization (managing pre-appointments, cancellations, wait-lists)
• appointment confirmations
• scanning of documents
• acquiring insurance authorizations, insurance eligibility
• patient exam pre-testing
• contact lens ordering and inventory
• electronic health records experience
• payment collections and billing management
• general office, optical and exam room cleaning
• general office promotion

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Professional development assistance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• No weekends

Application Question(s):

• Which Electronic Health Records systems have you worked with previously, if any?

Experience:

• Customer service: 2 years (Required)
• Eye Care: 1 year (Preferred)
• Medical office: 2 years (Required)

Work Location: In person

Salary : $17 - $20