Division Administrator - Oshkosh

Description

The Division Administrator manages/supervises employees and operations of numerous group homes. They carry out responsibilities in any of the following functional areas: Quality Assurance, Group Home Operations, consumer rights and care, State/County/Care Management organizations regulatory compliance, training, delegation, supervision, resident satisfaction, and daily living activities.

Responsibilities:

• Be proactive and reactive to change, challenges, and situations in efforts to meet the Organization’s Strategic Objectives.
• Ensure new employees feel welcome, establishing their responsibilities through timely training, orienting them in their new position and familiarizing them with the Clarity Care culture.
• Effectively build organizational and employee capacity, developing a top-notch workforce and the processes that ensure the organization runs efficiently and successfully.
• Create continuity, quality, and safety of services delivered in compliance with Federal and State laws, regulations and company policies.
• Evaluate, plan for, report on and implement overtime reduction strategies.
• Timely report financial status of programs, conduct feasibility studies, recommend and implement fee schedules, monitor revenue and expenditure trends.
• Establish and implement standards to meet quality assurance outcomes, on-site inspections, surveys, and audits.
• Assist Human Resources with employee relations including retention, performance, discipline, terminations, and investigations.
• Assist with assessing new referrals and determining the appropriate fit within the organization.
• Monitor establishment and maintenance of good relationships with members of the Care Team, employees, guardians/family members, funding agencies, other service providers and the community.
• Monitor preparation for and response to emergency situations.
• Ensure protection of the consumer’s rights.

Clarity Care is a nonprofit organization devoted to helping those in our communities to be their best self. To make this happen we need YOU to help us deliver our mission and give people the quality of life they so deserve.

Qualifications

• Bachelor Degree in a Human Services or Similar Field, is preferred. Otherwise, extensive experience in Human Services or related field may be considered. The CBRF Administrator’s Course is also considered if Bachelor Degree is not achieved.
• Three years experience in direct care services and the administration of community based health programs caring for persons with disabilities.
• Working knowledge of support systems in Wisconsin and federal, state, and local regulations affecting the provision of services and employment.
• Interpersonal skills including leadership, ability to motivate others, encourage teamwork and to delegate responsibilities.
• Managerial skills including ability to plan, organize, lead, delegate, motivate, multi-task, prioritize time, manage crisis and conflicting demands on time, energy and resources.
• Knowledge of general business practices and computer skills including Microsoft Office Suite.
• Ability to learn, independently assess situations, problem solve, and respond appropriately and safely to a wide range of intellectual and practical problems.
• Ability to represent the Agency in a positive and professional manner at all times.