Demo

Red Line Communications & Engagement Program Lead

Clark Communications
Baltimore, MD Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/11/2025

This position has been updated with realigned hiring requirements.

We are seeking 10 years of relevant experience with :

  • Solid background / working experience with MTA and / or Baltimore City-based projects
  • Experience managing multi-disciplinary teams, preferably including multiple firms
  • Experiencing developing and managing work order scope / schedule / budget

Responsibilities :   Co-author public C&CE strategy; coordinate public engagement with NEPA and technical activities; lead PMC contract management; and manage Speaker’s Bureau. Co-develop and execute the Red Line Community Engagement Plan; oversee, coordinate, and manage all Red Line outreach and engagement consultant activities in coordination with the Community Engagement Manager, MTA-OCM, and the technical team; coordinate public-facing community engagement materials; coordinate in-reach materials (i.e., The Secretary’s Office and The Governor’s Office briefing decks); strategic advisor and liaison with technical team’s developer and stakeholder outreach. Assist the director with overseeing and tracking special projects.

Administrative Support :

  • Prepare correspondence, reports, and presentations as needed.
  • Maintain accurate documentation of project activities, including meeting minutes, project plans, and progress reports.
  • Provide quality assurance / quality control support on documents and deliverables
  • Assist with tracking documents and deliverables through the review process
  • Project Coordination :

  • Assist in planning, organizing, and coordinating community engagement projects and events.
  • Track project timelines, tasks, and deliverables to ensure deadlines are met.
  • Communication and Stakeholder Engagement :

  • Prepare briefs, talking points, and speeches as directed
  • Communicate project updates, event details, and community outreach initiatives to stakeholders.
  • Prepare summaries and presentations for management and stakeholders
  • Event Support :

  • Provide on-site support during community events, including setup, coordination of volunteers, attendee registration, and troubleshooting.
  • Ensure events comply with safety, accessibility, and regulatory requirements.
  • Community Outreach and Support :

  • Assist in developing outreach materials such as newsletters, flyers, and social media posts.
  • Support outreach campaigns to promote transit services, initiatives, and community engagement opportunities.
  • Budget and Financial Administration :
  • Assist in monitoring project budgets, tracking expenses, and processing invoices.
  • Prepare financial reports and assist in budget planning for community engagement projects.
  • Key Considerations :

  • Organization and Time Management :  Ability to prioritize tasks and manage multiple projects simultaneously.
  • Communication Skills :  Clear and effective communication with diverse stakeholders, including community members, agency staff, and contractors.
  • Attention to Detail :  Ensure accuracy in documentation, event planning, and financial records.
  • Flexibility and Adaptability :  Ability to adapt to changing priorities and respond to unexpected challenges during project execution.
  • Tools and Technologies :

  • Office Productivity Software :  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for document creation, spreadsheet management, and email communication.
  • Event Management Tools :  Experience with event planning software or platforms for registration, attendee management, and logistics coordination.
  • Professional Development :

  • Community Engagement Strategies :  Stay informed about best community engagement, public relations, and outreach practices.
  • Project Management Skills :  Consider training or certifications in project management to enhance your skills in planning, executing, and monitoring community engagement projects.
  • Please note  these responsibilities could change according to needs and requirements.

    Education : Public Policy, Transportation Planning, Project Management,

    Skills : Speech / Talking Points Writing, Equity Planning (Nice to Have), Bilingual (Nice to Have)

    Experience : 10 years small team management experience

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