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Warranty Services Coordinator

Clark Food Service Equipment
Lancaster, PA Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/20/2025

Job Summary

This position is responsible for coordinating the Pre-Construction and Post-Construction process to ensure a smooth submittal and warranty experience for our customers.

Responsibilities

  • Assemble, review, submit and follow up for approval of project documents (drawings, cutbook, RFIs, etc.)
  • Keep project management software up to date
  • Create and assemble operation and maintenance manuals as required
  • Submit, maintain and follow up on warranty service calls
  • Schedule and manage equipment startups and demonstrations

Physical Requirements

  • Work is performed while sitting/standing and interfacing with a personal computer.
  • Requires the ability to communicate effectively using speech, vision, and hearing.
  • Requires the regular use of hands for simple grasping and fin manipulations.
  • Requires occasional bending, squatting, crawling, climbing, and reaching.
  • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Experience

  • Minimum of 2 years of relevant administration experience

Education

  • Bachelor’s degree in a related field, or equivalent combination of education and experience

Desired Traits

  • Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
  • Strong analytical and problem-solving skills required
  • Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
  • Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
  • Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
  • Customer service-oriented attitude with a demonstrated desire to exceed expectations

Company Overview

One of Clark’s specialty channels focusing on large equipment contract work, day-to-day resupply needs, foodservice design, and turnkey construction services.

Benefits

  • Medical
  • Vision
  • Dental
  • PTO
  • Paid Maternity Leave
  • Paid Parental Leave
  • Life Insurance
  • Disability
  • Dependent Care FSA
  • 401(k) matching
  • Employee Assistance Program
  • Wellness Incentives
  • Company Discounts
  • AT&T & Verizon Discount
  • Bonus Opportunities

Available at HQ Locations Only

  • On-Site Fitness Centers
  • Dog-friendly Offices

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