What are the responsibilities and job description for the Administrative Support Coordinator position at Clark Fork Valley Hospital?
Job Overview: The Patient Service Representative plays a crucial role in ensuring seamless operations within our healthcare facility. This individual is responsible for greeting patients, registering them accurately, and performing various administrative tasks.
The PSR gathers patient information, enters data into the system with precision, and ensures all necessary documentation is completed. Effective communication with patients, payers, and other departments is vital to achieve smooth operations.
Key Responsibilities:
The PSR gathers patient information, enters data into the system with precision, and ensures all necessary documentation is completed. Effective communication with patients, payers, and other departments is vital to achieve smooth operations.
Key Responsibilities:
- Greet and register patients by collecting pertinent information and accurately inputting data into the system.
- Communicate with payers to pre-authorize and financially screen clinical and outpatient procedures.
- Collect payments from patients at the time of service and coordinate with financial specialists as needed.
- Prepare daily provider schedules and statistical reports as required.
- Schedule appointments, including walk-ins, to ensure efficient patient and provider flow.
- Manage incoming calls, direct them to the appropriate staff, and take and deliver messages.
- Process medical record requests, maintain a log of copies made, and send records as requested.
- Perform general office duties, including ordering supplies and managing work areas.
