What are the responsibilities and job description for the Call Center Schedular position at Clark Regional Medical Center?
About Us
Lifepoint Health’s Central Kentucky market is comprised of four acute care, community-based hospitals, with over 50 outpatient clinics that provide comprehensive healthcare in the Bluegrass region. Bluegrass Community Hospital (Versailles, KY), Bourbon Community Hospital (Paris, KY), Clark Regional Medical Center (Winchester, KY), and Georgetown Community Hospital (Georgetown, KY) are committed to our mission of making communities healthier. As an integrated network, our facilities have the ability and resources to develop opportunities for professional growth and advancement to accomplish your career goals. We take pride in personalized patient care backed by high-quality designations to support a culture of safety for both employees and patients. Get back to the heart of your community by caring for your neighbors - join our team today!
A Career with Us Offers:
- Newly Adjusted Competitive Pay Rates
- Paid Time Off (PTO)
- Extended Illness Benefit (EIB)
- Flexible Spending Accounts (FSA)
- Choice of Insurance Plans (Health, Dental, Vision, Life)
- Educational Assistance
- Bereavement Leave
- 401(k) Match
- Free Parking
ESSENTIAL FUNCTIONS
Adhers to the policies and procedures set forth in the Revenue Cycle Guidelines: Best Practices as defined in Business Practices Secton 1.2 Etiquette and Telephone comminication; and Revenue Cycle: Scheduling and Patient Pre-Visit Financial Clearance Section 2.1
Answer incoming telephone calls following the best practics of AIDET customer service as first point contact
Route incoming calls to appropriate clinic departments/extension
Other related duties within the designated scope of practice.
JOB REQUIREMENTS
Minimum Education
- High school diploma or equivalent Required
Requires critical thinking skills, detail oriented with decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful environment t and take appropriate action. Must be flexible with work location assignments.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
