What are the responsibilities and job description for the Server position at Clark's Houston?
Come join the team at Clark's Houston!
We want to invite you to join the team at our brand new neighborhood spot with a great raw bar, house-baked sourdough, fresh fish, lobster rolls, pan-roasted hamburgers, and tasty libations.
Wage: $2.13/hr tips
- Full-Time or part-time available
As a Server you will act as an extension of the restaurant, and as such, steps of service, time standards, and genuine hospitality should be the same from the bar as the servers on the floor. In this position, you must possess a sense of urgency, provide friendly service, and maintain great communication skills.
If you are a proactive team player with a strong work ethic, are detail-oriented, and have a passion for hospitality, we want to hear from you!
As a Server you will play a crucial role in providing an exceptional dining experience to our guests. Your attention to detail, exceptional service skills, and ability to anticipate guest needs will contribute to maintaining the high standards of our establishment.
Responsibilities/Duties:
- Welcome guests warmly upon their arrival.
- Assist in ensuring an efficient flow of guests to maintain a smooth dining experience.
- Thoroughly understand the menu offerings, including ingredients, preparation methods, and special features.
- Offer knowledgeable recommendations and suggestions to enhance the guest's dining experience.
- Take guest orders accurately, including special requests or dietary restrictions, and communicate orders promptly to the kitchen staff.
- Double-check orders before serving to ensure accuracy and completeness.
- Deliver food and beverages to guests' tables in an efficient and timely manner, ensuring proper presentation and adherence to service standards.
- Provide attentive and personalized service throughout the meal, addressing guest inquiries and needs promptly.
- Ensure responsible alcohol service and adhere to legal drinking age regulations.
- Keep tables clean, organized, and properly set with appropriate tableware, glassware, and utensils.
- Clear empty dishes and used tableware promptly to maintain a clutter-free environment.
- Promote daily specials, seasonal offerings, and promotions to guests, enhancing their dining experience and potentially increasing revenue.
- Work collaboratively with kitchen staff, bartenders, fellow servers, runners, and bussers to ensure seamless coordination of food and beverage service.
- Communicate effectively to ensure guest requests and modifications are fulfilled accurately.
- Anticipate guest needs and preferences to deliver a personalized and memorable dining experience.
- Handle guest concerns professionally and escalate issues as needed to ensure guest satisfaction.
- Maintain a clean and sanitary work environment, including regular sanitation of tables, chairs, and dining areas.
- Adhere to food safety and hygiene standards to ensure the well-being of guests.
Required Skills & Abilities:
- Knowledge of beer, wine, and spirits.
- Interact with guests to obtain feedback on product quality and service levels.
- Analyze information and evaluate results to choose the best solution and solve problems.
- Demonstrate ability to listen to and understand information and ideas presented through spoken words and sentences.
- Multi-task and work in a fast-paced environment.
- Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
- Support all co-workers and treat them with dignity and respect.
- Develop and maintain positive and productive working relationships with other colleagues and departments.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
- Demonstrate ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
- Use basic computer hardware and software.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Flexibility to work non-traditional hours including evenings, weekends, and holidays.
Minimum Qualifications (Knowledge, Skills, and Abilities):
- Strong verbal and written communication skills are required
- Excellent customer service and people skills required
- Active TABC and ServSafe certification required
- High School Diploma or equivalent preferred
- Ability to stay calm and work efficiently under pressure
- Ability to prioritize job duties and manage time effectively
Benefits and Perks:
- Health Benefits, Paid Time Off, Paid Holidays for Full Time Employees
- Gym, Restaurant, and Retail Discounts
- Wine Education Reimbursement
- Referral Incentives
- Volunteer Opportunities
- Career Advancement Opportunities
Physical Requirements:
- Prolonged periods of being on your feet per shift.
- Must be able to lift up to 25 pounds at a time.
Must be eligible to work in the United States. MML Hospitality is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Salary : $2
