What are the responsibilities and job description for the Operations Manager - Home Delivery position at Clark's White Glove Delivery?
About Us
Clark's White Glove Delivery is a leading player in the home delivery industry, committed to providing top-notch service. We specialize in delivering cabinets and furniture with the utmost care and precision. Our dedication to excellence has earned us a stellar reputation in the field.
Job Description
As an Operations Manager at Clark's White Glove Delivery, you will play a pivotal role in our growing home delivery operation. You will oversee the day-to-day activities of our team, ensuring the safe and efficient delivery of our products. With a fleet of 8 trucks daily, this is an exciting opportunity for someone with experience in cabinet delivery.
Responsibilities
Clark's White Glove Delivery is a leading player in the home delivery industry, committed to providing top-notch service. We specialize in delivering cabinets and furniture with the utmost care and precision. Our dedication to excellence has earned us a stellar reputation in the field.
Job Description
As an Operations Manager at Clark's White Glove Delivery, you will play a pivotal role in our growing home delivery operation. You will oversee the day-to-day activities of our team, ensuring the safe and efficient delivery of our products. With a fleet of 8 trucks daily, this is an exciting opportunity for someone with experience in cabinet delivery.
Responsibilities
- Team Leadership: Manage and lead a team of delivery professionals, including drivers and support staff, to ensure seamless daily operations.
- Routing and Scheduling: Efficiently plan and schedule delivery routes, optimizing resources and ensuring on-time deliveries.
- Quality Assurance: Maintain high standards of delivery service, focusing on the safe handling of cabinets and furniture.
- Inventory Management: Monitor and manage inventory levels, ensuring accuracy and availability of products.
- Customer Service: Address customer inquiries and concerns promptly, ensuring a positive customer experience.
- Safety Compliance: Ensure compliance with safety regulations and implement safety protocols.
- Proven experience in home delivery operations, preferably with cabinet or furniture delivery experience.
- Strong leadership and team management skills.
- Excellent organizational and problem-solving abilities.
- Knowledge of routing and scheduling software is a plus.
- A commitment to safety and quality service.
- Effective communication skills.
- Join a reputable, family-owned business with a strong commitment to its employees and customers.
- Play a key role in our expansion efforts in Nashville.
- Competitive compensation package and opportunities for growth.
- Be part of a dedicated team that values excellence and customer satisfaction.
