What are the responsibilities and job description for the Operations Manager - Home Delivery position at Clarks White Glove Delivery Inc?
About Us:
Clark's White Glove Delivery is a leading player in the home delivery industry, committed to providing top-notch service. We specialize in delivering cabinets and furniture with the utmost care and precision. Our dedication to excellence has earned us a stellar reputation in the field.
Job Description:
As an Operations Manager at Clark's White Glove Delivery, you will play a pivotal role in our growing home delivery operation. You will oversee the day-to-day activities of our team, ensuring the safe and efficient delivery of our products. With a fleet of 8 trucks daily, this is an exciting opportunity for someone with experience in cabinet delivery.
Responsibilities:
Team Leadership: Manage and lead a team of delivery professionals, including drivers and support staff, to ensure seamless daily operations.
Routing and Scheduling: Efficiently plan and schedule delivery routes, optimizing resources and ensuring on-time deliveries.
Quality Assurance: Maintain high standards of delivery service, focusing on the safe handling of cabinets and furniture.
Inventory Management: Monitor and manage inventory levels, ensuring accuracy and availability of products.
Customer Service: Address customer inquiries and concerns promptly, ensuring a positive customer experience.
Safety Compliance: Ensure compliance with safety regulations and implement safety protocols.
Qualifications:
Proven experience in home delivery operations, preferably with cabinet or furniture delivery experience.
Strong leadership and team management skills.
Excellent organizational and problem-solving abilities.
Knowledge of routing and scheduling software is a plus.
A commitment to safety and quality service.
Effective communication skills.
Why Join Us:
Join a reputable, family-owned business with a strong commitment to its employees and customers.
Play a key role in our expansion efforts in Nashville.
Competitive compensation package and opportunities for growth.
Be part of a dedicated team that values excellence and customer satisfaction.
If you are a results-driven professional with experience in home delivery operations, especially cabinet delivery, we want to hear from you! Join Clark's White Glove Delivery and be a part of our exciting journey.
