What are the responsibilities and job description for the Account Executive Team Lead position at ClarkDietrich?
Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL, by applying to become an Account Executive at our McDonough, GA or Dade City, FL location.
The Account Executive Team Lead Coordinates the entire order process from point of purchase through shipment. Works closely with customer base, territory manager and sales manager in communicating lead times, quotes and market
information. Responsible for specific geographic area and customer base within that area. Resolves
sales / customer issues when Sales Manager is not available.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serves as customer contact for all Order Management
o Builds and maintains customer relationship.
o Initiates production cycle by receiving and entering orders for production.
o Reviews pricing &product for accuracy.
o Works with the sales manager to meet or exceed company metrics.
o Coordinates & schedules daily shipping schedule and the filling of partial truckloads while
working with shipping coordinator.
o Advises customer of ship dates and times, schedules daily truck schedule with accurate
delivery dates, follow up to assure on time delivery.
o Enters quotes with pricing guidelines.
o Faxes or emails quotes to customers and sales reps, follow up on current quotes.
o Tracks and follows up on quotes.
o Establishes regular calling patterns to customer base & logs significant discussions in CRM).
o Communicates pertinent information to territory managers and plant management.
o Attends morning shipping update meeting.
o Dispatches literature requests.
o Resolves sales adjustments (credits)m coordinates returns / pick ups, logs necessary incident
utilizing CRMs.
o Maintains and updates customer contact information.
o Attends regularly scheduled sales training meetings.
o Assists other reps with duties when needed.
o Limited travel to assigned territory.
SUPERVISORY RESPONSIBILITIES
QUALIFICATIONS
EDUCATION AND / OR EXPERIENCE
REASONING ABILITY
CLARKDIETRICH BENEFITS INCLUDE
