Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL, by applying to become an Account Executive at our [Position Location] location.
The Account Executive coordinates the entire order process from point of purchase through shipment. Works closely with customer base, territory manager and sales manager in communicating lead times, quotes and market information. Responsible for specific geographic area and customer base within that area.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Works with the sales manager to meet or exceed company metrics.
Total Margin dollars
Total volume by major product category and regionDaily CWT by product groupAverage stop weight and average truck weightTotal returns and allowancesProspecting Dormant Accounts, New LocationsCRM engagementCustomer Contact for Order ManagementBuilds and maintains customer relationships
Organizes and Manages production cycle Order entry to shipmentMaintains pricing and product accuracy through order processCommunicates with all facets of the team : Territory Managers, Sales Manager, Operations, Traffic, and CreditWorks with Traffic Department for all logistics of customer shipments including routing, stops, etc...Main contact for all customer inquiries during order processCustomer Contact for Quote ManagementEnters quotes for customers : Price Agreement / Quote
Communicates with Territory Managers and Sales Manager on Quote ManagementTracks and provides follow-up on quotes and price agreementsCustomer InteractionCreate call rotation for customer base
Daily and weekly communication with Territory Manager and Sales ManagerLog key situations and conversations in CRM ProgramOther ResponsibilitiesDaily Shipping Meetings
Attend sales meetings and presentationsProvide account coverage when necessaryLearn Clark Dietrich products and services through provided training and individual researchProvide data and participate in Account Reviews for assigned marketsMaintain and update Customer Contact informationAchieve goals and objectives set forth by Sales ManagerResolve sales adjustments (credits) coordinate returns / pick-ups, log necessary incidents utilizing CRM systemLimited travel to assigned territoryQUALIFICATIONS
Strong communication, customer service, and organizational skillsDetail orientatedAble to work in a team environmentExcellent Microsoft Office SkillsStrong interest in continuous improvementAbility to work with offsite locations to resolve problemsStrong work ethicEDUCATION AND / OR EXPERIENCE
Bachelor's degree preferredThe military equivalent will be recognized in lieu of education and / or experience.REASONING ABILITY
Ability to analyze complex issues.CLARKDIETRICH BENEFITS INCLUDE
Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)401(k) with company matchMonthly IncentivePaid Time OffTuition ReimbursementProfessional Certification Reimbursement ProgramCommunity Service Day
