Appliance Repair Apprentice

Clarke Customer Care is Hiring Appliance Repair Apprentices to train and join our team!

Are you looking to jumpstart your career in appliance repair with hands-on experience and expert training and guidance? Join Clarke Customer Care as an Appliance Repair Apprentice, where you’ll learn from seasoned professionals while working directly on a variety of luxury home appliances.

About Clarke Customer Care

Clarke Customer Care is New England’s fastest growing appliance service company. Our team of expert appliance repair technicians service Sub-Zero, Wolf, Cove, Scotsman and Best brand appliances only, which allows us to provide our customers with superior customer service and responsiveness with fewer return trips.

We are a family-owned business that cares about our employees and has created a culture that promotes unity and inclusion. We focus on a technician’s personal and professional growth, and we offer a training program that strives to make people exceptional technicians.

Job Description

We are looking to hire an appliance repair apprentice who is eager to jumpstart their career in the appliance service industry. We offer a training program that strives to make people exceptional technicians. The right individual will have a great attitude, some HVAC or mechanical ability, and the drive to be part of a terrific team.

We will train you to:

• Diagnose and repair high end home appliances (Sub-Zero, Wolf, Cove, Scotsman, and Best brands)
• Effectively communicate with the customer
• Look up and order parts using our software program
• Remove and reinstall products
• Maintain truck stock inventory within company guidelines and standards

Qualifications and Skills

Experience:

• HVAC experience or knowledge is preferred but not required.
• Mechanical knowledge is preferred but not required.

Candidates must:

• Have a strong work ethic and be driven to deliver exceptional service experiences.
• Be a self-starter who is willing to become a better technician.
• Enjoy the customer service side of the job to earn the trust of our sophisticated clientele.
• Possess strong interpersonal, communication and customer service skills.
• Want to work in an environment that recognizes and rewards potential.
• Be detail oriented and be able to follow processes and procedures.
• Take pride in their quality of workmanship.
• Have a valid Driver’s License with clean driving history.
• Have the ability to be CORI certified (background screening).
• Have the ability to pass pre-employment physical and drug screenings.
• Have the ability to lift 60 lbs., push 100 lbs. and pull 50 lbs.

Compensation and Benefits

Clarke Customer Care recognizes that in order to have the best employees in the business we need to offer an exceptional comprehensive benefits package:

• Paid Training
• Competitive pay
• BC/BS Medical Insurance
• Dental Insurance
• Vision Insurance
• Company Paid Life Insurance
• Matching 401K
• Paid Time Off
• Paid Holidays – Including the day after Thanksgiving
• Quarterly Bonuses
• Unlimited Optional OT
• Tuition Reimbursement
• Referral Program

Once you complete training, as a technician you will also receive:

• Company van – Dispatched from your home
• Fuel card and vehicle maintenance program
• Company Cell Phone
• Company Laptop
• All tools and diagnostic equipment
• Uniforms
• Work boot reimbursement program
• Parts and full technical support

Our goal as a family company is to ensure there is a proper work/life balance for our technicians. We offer a Monday – Friday daytime schedule with no nights, weekends or on-call. Our dispatch team will schedule your day and, although out of control things happen during your shift, our goal is to get you home for dinner. Saturdays are an optional, not mandatory, overtime day.

The Clarke family has been a respected name in the premier appliance industry for over 30 years and every employee truly feels part of the family. If you are looking to begin a rewarding career in appliance repair with a company that genuinely cares for you, your family, and your success, then look no further than Clarke Customer Care.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Fuel card
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• We are hiring in Massachusetts, Rhode Island and Connecticut.

Ability to Relocate:

• Portland, ME: Relocate before starting work (Required)

Work Location: On the road

Salary : $45,000 - $65,000