What are the responsibilities and job description for the Administrative Associate position at Clarkson Eyecare?
At Clarkson Eyecare, we're dedicated to delivering exceptional patient care and experiences. As a Front Office Specialist, you'll play a crucial role in setting the tone for our Total Patient Experience.
Job Summary:
A Front Office Specialist is responsible for acting as the first point of contact for patients, ensuring a smooth check-in and out process. This individual will perform various administrative tasks to support the front office team.
Duties and Responsibilities:
- Provide exceptional customer service to patients, answering inquiries and addressing concerns in a professional manner.
- Verify medical and vision insurances, double-checking authorizations to ensure completion and accuracy.
- Manage patient flow, ensuring communication and efficiency throughout the office.
- Complete daily reconciliations, close day, and countdown cash drawer with precision and accuracy.
- Comply with all company policies and procedures, including HIPAA guidelines.
