What are the responsibilities and job description for the Personal Service Coordinator position at Clarvida - California?
About the Program:
Opportunity Knocks is a full service partnership (FSP) treating adults struggling with severe mental health disorders along with a current/recent legal history and are at risk of being homeless or currently homeless.
Summary:
The Personal Service Coordinators (PSC) are responsible for coordinating the needs of each client and family assigned to their caseload. Essential Duties/Responsibilities:
• Conducts intake and completes comprehensive evaluation of each client’s life situation including problems and needs, and with client’s participation and consent, prepares a detailed plan of care.
• Responsible for assisting clients with developing and implementing a personal plan of care, as well as facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation.
• Provides professional care to clients by maintaining regular contact (i.e. client home visits) to provide personal support, consultation, confront challenges and provide a direct, pro-active approach to care that includes guidance and instruction.
• Maintains daily record of work activities, including completion of service progress notes and billing forms per Pathways and contract standards and in compliance with Short Doyle/Medi-Cal requirements related to case management.
• Meets monthly productivity requirement per hours established.
• Develops and maintains professional working relationships with agencies and service providers.
• Maintains and ensures HIPAA standards, ethical standards and professional boundaries with all staff and clients.
• Is able to work independently and make sound decisions without close supervision.
• Transports clients when necessary and according to program guidelines to. Use of personal car or vehicle is required.
• May be assigned designated after hours phone response duties.
• Other duties as assigned or necessary to support the department/program, office and/or the company.
Recovery Requirements:
• Provide the best customer care possible
• Identify and build upon the strengths of consumers, coworkers, and the communities we serve
• Support consumers’ steps towards Recovery and Wellness
• Create an organizational culture that respects and celebrates the diversity of our consumers
• Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry
• Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes Level of Supervision
• Under direct supervision of the Lead Personal Service Coordinator, Clinical Supervisor/Manager, or Program Director Education and/or Licensing Requirements:
• Under direct supervision of the Lead Personal Service Coordinator, Clinical Supervisor/Manager, or Program Director
• Bachelor's degree from an accredited university in human services or related field and one year related experience.
• Can claim for mental health services (except psychotherapy), unplanned services and targeted case management within their training and scope of practice.
Certificates, Licenses, Registrations:
• Proof of: valid California Driver’s License and auto insurance, as well as proof of education are required.
Knowledge, Skills and Experience
• May be required to have knowledge of rehabilitation model.
• Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills.
• Intermediate level PC skills required. Physical Requirements
• Office Environment (not remote position). Requires extensive sitting with periodic standing and walking.
• May be required to lift up to 20 pounds.
• Requires significant use of computer, tablet, phone and/or general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• Will require off-site travel 20% - local and out of state (meeting, county and/or client needs).
• Will use personal car or vehicle as required for travel and/ or transportation.
• Not remote position.
• Will travel for meetings, training, etc. as needed. However, not remote position.
What we offer:
Full Time Employees:
- Paid vacation days that increase with tenure
- Separate sick leave that rolls over each year*
- up to 10 Paid holidays*
- Medical, Dental, Vision benefit plan options
- DailyPay- Access to your daily earnings without waiting for payday*
- Training, Development and Continuing Education Credits for licensure requirements
All Employees:
- 401K
- Free licensure supervision
- Pet Insurance
- Employee Assistance program
- Perks @Clarvida - national discounts on shopping, travel, Verizon, and entertainment
- Mileage reimbursement
- Cellphone stipend
If you're #readytowork we are #readytohire!
*benefit option varies by State/County
Not the job you’re looking for?
Clarvida has a variety of positions in various locations; please go to
https://www.clarvida.com/working-at-clarvida
To Learn More About Us:
Clarvida @ http://www.clarvida.com/mission-vision-and-values/
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address or a personal LinkedIn account that is associated with a Clarvida.com email address. Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or extend job offers without a thorough recruitment process.
