What are the responsibilities and job description for the Director of Admissions position at Clarview Nursing & Rehabilitation Center?
Position Summary
The Director of Admissions is responsible for all admissions, marketing and sales related activity to achieve occupancy and payor mix goals. Responsible for the internal admissions process, payor sources, managed care contracting, and other related revenue generating practices in conjunction with census development. Responsible for intimate knowledge of the primary market area competitors and internal/external community positioning initiatives. Will maintain close interaction with Department Managers, Facility Staff, Administrator and Senior/Regional Business Development Directors. Position manages all designated resources, supplies, budgets, and equipment in the assigned departments under the supervision of the Administrator.
General Purpose
The general purpose of the Director of Admissions position is to coordinate and manage the care and services of incoming clients by performing aspects of the external liaison and education process with oversight of the internal aspects of the admissions process through standardized practices and procedures. The Director will foster a resident centered admissions process; maintain the existing customer base while growing a new base of business through education in a variety of settings, execution of exceptional customer service and community positioning initiatives. This should result in meeting or exceeding census goals while positioning the facility as the provider of choice in the community at large.
Role Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary to perform the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Responsibilities
Specific responsibilities of the position include, but are not limited to, the following:
Daily attendance of morning meeting.
Weekly attendance of MCA/Therapy meeting.
Daily participation with facility, admissions and liaison practices to accommodate business.
Budgeted occupancy and payor mix management.
Managed care contract applications and negotiations, provider relationships.
Serves as the Department Manager of the Admissions Coordinator.
Serves as the team leader of the Business Development Committee to achieve revenue, customer service and community positioning goals.
External sales, networking and educational activity with health care related professionals, senior organizations, special interest groups and community contacts.
All aspects of direct contact and follow-up, networking and referral building, promotional events and public speaking.
All aspects of advertising, communications and publicity.
Manages daily data entry of CRM database.
Complete daily, weekly, monthly, quarterly and annual reporting requirements.
Maintains business development and customer service programming through daily practices.
Maintains departmental budget monthly, spend-down reporting mechanisms.
Maintains a safe work environment and exhibit safe work practices in accordance with Facility policies and procedures, including infection control techniques to prevent the spread of communicable diseases.
Maintains knowledge of federal, state, and local laws and regulations, as well as adheres to, upholds, and enforces all facility policies and procedures.
Attends all department meetings and/or educational programs as scheduled.
Performs additional functions or duties, as assigned by the Administrator.
Essential Knowledge, Skills and Ability
Education/Certifications/Experience
EDUCATION: High school diploma or GED is required. Degree in marketing, business, finance, healthcare or related field preferred.
EXPERIENCE: Sufficient education in order to perform daily tasks with an understanding of the duties involved with previous work experience in business development or other work experience in a related setting.
Knowledge
CUSTOMER AND PERSONAL SERVICE: Knowledge of principles and processes for providing excellent customer and personal services.
ENGLISH LANGUAGE: Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job.
EDUCATION AND TRAINING: Completion of post-secondary education in the related field.
THERAPY AND COUNSELING: Knowledge of principles, methods, and procedures for career counseling and guidance.
ADMINISTRATION AND MANAGEMENT: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
PSYCHOLOGY: Recognizing and being sensitive to residents and employees individual differences in ability, personality, interests, and state-of-mind.
SAFETY AND SECURITY: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of staff and residents, data, and the Facility as a whole.
Skills/Abilities
ACTIVE LISTENING: Ability to give full attention to what others are saying. Taking time to understand the points being made, and asking questions, if appropriate. Ability to hear and respond to resident call bells.
COMMUNICATION: Ability to communicate effectively across the organization. Includes the ability to read, comprehend, and interpret documents such as safety rules and procedure manuals and the aptitude to write routine reports and correspondence. Ability to speak effectively and be understood by others.
MONITORING: Assessing performance of self, other individuals, or the Facility to make improvements or take corrective action.
CRITICAL THINKING: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
PROBLEM SENSITIVITY: Ability to tell when something is wrong or is likely to go wrong. It includes recognizing and solving problems.
ORGANIZING, PLANNING & PRIORITIZING WORK: Ability to develop plans in order to organize, set priorities, and accomplish daily duties.
JUDGMENT AND DECISION MAKING: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
TEAMWORK: Ability to work well with supervisors, peers, and subordinates to achieve goals. Readily gives and receives help and values the contribution of teammates.
SERVICE ORIENTATION: Actively looking for new ways to help others.
ATTENTION TO DETAIL: Being careful and thorough in completing work-related tasks.
STATIC STRENGTH: Ability to exert repetitive muscle force to lift, push, pull, or carry residents or other objects up to 75 pounds.
NEAR VISION: Ability to see details at a close range.
EMOTIONAL STABILITY: Ability to cope with the stresses of the environment.
DEPENDABILITY: Reliable, responsible, and dependable, while fulfilling obligations. Must be capable of maintaining regular attendance.
INTEGRITY: Ability to be an honest and ethical employee while exercising both patience and tact and complying with the Facilitys policies and procedures.
TECHNICAL: Ability to use computer technology as trained.
Valued Skills, Interests, and Experience (not required)
Employee should possess a genuine sensitivity towards the needs and feelings of others and have the ability to deal with a variety of personalities.
Reporting to this Position
Admissions Coordinator
Position Hours and Travel
Shifts may vary based on the needs of the Facility.
Local and out-of-town travel may be required for patient assessments, community positioning activities and training purposes.
Compliance Program
Our Facility is committed to compliance with program requirements and ensuring that employees understand the value the Facility places on its compliance program. All relevant personnel will participate in compliance education and training programs of the Facility. Employees will be required to have a minimum number of educational hours per year, as appropriate, as part of their employment responsibilities. Participation in training programs is a condition of continued employment. These training requirements will be a factor in each employees annual evaluation.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is required to walk, reach, climb, bend, stoop, lift, grasp, balance, push, and pull residents. The employee must be able to lift, push, and/or move up to 75 pounds, with or without assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Additionally, employees must have the ability to hear and respond, distinguish smells, tastes, and temperatures.
Work Environment: While performing the duties of this job, the employee may be exposed to hazardous chemicals, infectious waste, blood and body fluid, diseases, and conditions prevalent at the time. Employees may also be subject to emotionally distraught residents, family members, visitors, and personnel. The noise level in the work environment is typically minimal to moderate.
Health Insurance Portability and Accountability Act (HIPAA)
The Health Insurance Portability and Accountability Act (HIPAA), signed into federal law in 1996, set national standards regarding security and privacy of a persons health information.
Our Facility is committed to protecting the privacy, security, and integrity of individually identifiable health information received from or, on the behalf of, our employees. Our Facility adheres to the highest standards in integrity in the performance of its business and is prepared to maintain compliance with HIPAA and other regulatory requirements by adopting and adjusting policies and processes as necessary.
Employees will hold confidential any proprietary information including all resident records, medical documentation and third party insurance information. All resident medical records shall be treated as confidential so as to comply with all applicable laws regarding the confidentiality of resident records, including, without limitation, the privacy and security standards promulgated under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Employees do not divulge, disclose or communicate to any person or entity (other than as required by law), information affecting or relating to residents or employees.
Essential Knowledge, Skills and Ability
Education/Certifications/Experience
EDUCATION: High school diploma or GED is required. Degree in marketing, business, finance, healthcare or related field preferred.
EXPERIENCE: Sufficient education in order to perform daily tasks with an understanding of the duties involved with previous work experience in business development or other work experience in a related setting.
Knowledge
CUSTOMER AND PERSONAL SERVICE: Knowledge of principles and processes for providing excellent customer and personal services.
ENGLISH LANGUAGE: Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job.
EDUCATION AND TRAINING: Completion of post-secondary education in the related field.
THERAPY AND COUNSELING: Knowledge of principles, methods, and procedures for career counseling and guidance.
ADMINISTRATION AND MANAGEMENT: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
PSYCHOLOGY: Recognizing and being sensitive to residents and employees individual differences in ability, personality, interests, and state-of-mind.
SAFETY AND SECURITY: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of staff and residents, data, and the Facility as a whole.
Skills/Abilities
ACTIVE LISTENING: Ability to give full attention to what others are saying. Taking time to understand the points being made, and asking questions, if appropriate. Ability to hear and respond to resident call bells.
COMMUNICATION: Ability to communicate effectively across the organization. Includes the ability to read, comprehend, and interpret documents such as safety rules and procedure manuals and the aptitude to write routine reports and correspondence. Ability to speak effectively and be understood by others.
MONITORING: Assessing performance of self, other individuals, or the Facility to make improvements or take corrective action.
CRITICAL THINKING: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
PROBLEM SENSITIVITY: Ability to tell when something is wrong or is likely to go wrong. It includes recognizing and solving problems.
ORGANIZING, PLANNING & PRIORITIZING WORK: Ability to develop plans in order to organize, set priorities, and accomplish daily duties.
JUDGMENT AND DECISION MAKING: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
TEAMWORK: Ability to work well with supervisors, peers, and subordinates to achieve goals. Readily gives and receives help and values the contribution of teammates.
SERVICE ORIENTATION: Actively looking for new ways to help others.
ATTENTION TO DETAIL: Being careful and thorough in completing work-related tasks.
STATIC STRENGTH: Ability to exert repetitive muscle force to lift, push, pull, or carry residents or other objects up to 75 pounds.
NEAR VISION: Ability to see details at a close range.
EMOTIONAL STABILITY: Ability to cope with the stresses of the environment.
DEPENDABILITY: Reliable, responsible, and dependable, while fulfilling obligations. Must be capable of maintaining regular attendance.
INTEGRITY: Ability to be an honest and ethical employee while exercising both patience and tact and complying with the Facilitys policies and procedures.
TECHNICAL: Ability to use computer technology as trained.
Valued Skills, Interests, and Experience (not required)
Employee should possess a genuine sensitivity towards the needs and feelings of others and have the ability to deal with a variety of personalities.
Reporting to this Position
Admissions Coordinator
Position Hours and Travel
Shifts may vary based on the needs of the Facility.
Local and out-of-town travel may be required for patient assessments, community positioning activities and training purposes.
Compliance Program
Our Facility is committed to compliance with program requirements and ensuring that employees understand the value the Facility places on its compliance program. All relevant personnel will participate in compliance education and training programs of the Facility. Employees will be required to have a minimum number of educational hours per year, as appropriate, as part of their employment responsibilities. Participation in training programs is a condition of continued employment. These training requirements will be a factor in each employees annual evaluation.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is required to walk, reach, climb, bend, stoop, lift, grasp, balance, push, and pull residents. The employee must be able to lift, push, and/or move up to 75 pounds, with or without assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Additionally, employees must have the ability to hear and respond, distinguish smells, tastes, and temperatures.
Work Environment: While performing the duties of this job, the employee may be exposed to hazardous chemicals, infectious waste, blood and body fluid, diseases, and conditions prevalent at the time. Employees may also be subject to emotionally distraught residents, family members, visitors, and personnel. The noise level in the work environment is typically minimal to moderate.
Health Insurance Portability and Accountability Act (HIPAA)
The Health Insurance Portability and Accountability Act (HIPAA), signed into federal law in 1996, set national standards regarding security and privacy of a persons health information.
Our Facility is committed to protecting the privacy, security, and integrity of individually identifiable health information received from or, on the behalf of, our employees. Our Facility adheres to the highest standards in integrity in the performance of its business and is prepared to maintain compliance with HIPAA and other regulatory requirements by adopting and adjusting policies and processes as necessary.
Employees will hold confidential any proprietary information including all resident records, medical documentation and third party insurance information. All resident medical records shall be treated as confidential so as to comply with all applicable laws regarding the confidentiality of resident records, including, without limitation, the privacy and security standards promulgated under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Employees do not divulge, disclose or communicate to any person or entity (other than as required by law), information affecting or relating to residents or employees.
The Director of Admissions is responsible for all admissions, marketing and sales related activity to achieve occupancy and payor mix goals. Responsible for the internal admissions process, payor sources, managed care contracting, and other related revenue generating practices in conjunction with census development. Responsible for intimate knowledge of the primary market area competitors and internal/external community positioning initiatives. Will maintain close interaction with Department Managers, Facility Staff, Administrator and Senior/Regional Business Development Directors. Position manages all designated resources, supplies, budgets, and equipment in the assigned departments under the supervision of the Administrator.
General Purpose
The general purpose of the Director of Admissions position is to coordinate and manage the care and services of incoming clients by performing aspects of the external liaison and education process with oversight of the internal aspects of the admissions process through standardized practices and procedures. The Director will foster a resident centered admissions process; maintain the existing customer base while growing a new base of business through education in a variety of settings, execution of exceptional customer service and community positioning initiatives. This should result in meeting or exceeding census goals while positioning the facility as the provider of choice in the community at large.
Role Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary to perform the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position Responsibilities
Specific responsibilities of the position include, but are not limited to, the following:
Daily attendance of morning meeting.
Weekly attendance of MCA/Therapy meeting.
Daily participation with facility, admissions and liaison practices to accommodate business.
Budgeted occupancy and payor mix management.
Managed care contract applications and negotiations, provider relationships.
Serves as the Department Manager of the Admissions Coordinator.
Serves as the team leader of the Business Development Committee to achieve revenue, customer service and community positioning goals.
External sales, networking and educational activity with health care related professionals, senior organizations, special interest groups and community contacts.
All aspects of direct contact and follow-up, networking and referral building, promotional events and public speaking.
All aspects of advertising, communications and publicity.
Manages daily data entry of CRM database.
Complete daily, weekly, monthly, quarterly and annual reporting requirements.
Maintains business development and customer service programming through daily practices.
Maintains departmental budget monthly, spend-down reporting mechanisms.
Maintains a safe work environment and exhibit safe work practices in accordance with Facility policies and procedures, including infection control techniques to prevent the spread of communicable diseases.
Maintains knowledge of federal, state, and local laws and regulations, as well as adheres to, upholds, and enforces all facility policies and procedures.
Attends all department meetings and/or educational programs as scheduled.
Performs additional functions or duties, as assigned by the Administrator.
Essential Knowledge, Skills and Ability
Education/Certifications/Experience
EDUCATION: High school diploma or GED is required. Degree in marketing, business, finance, healthcare or related field preferred.
EXPERIENCE: Sufficient education in order to perform daily tasks with an understanding of the duties involved with previous work experience in business development or other work experience in a related setting.
Knowledge
CUSTOMER AND PERSONAL SERVICE: Knowledge of principles and processes for providing excellent customer and personal services.
ENGLISH LANGUAGE: Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job.
EDUCATION AND TRAINING: Completion of post-secondary education in the related field.
THERAPY AND COUNSELING: Knowledge of principles, methods, and procedures for career counseling and guidance.
ADMINISTRATION AND MANAGEMENT: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
PSYCHOLOGY: Recognizing and being sensitive to residents and employees individual differences in ability, personality, interests, and state-of-mind.
SAFETY AND SECURITY: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of staff and residents, data, and the Facility as a whole.
Skills/Abilities
ACTIVE LISTENING: Ability to give full attention to what others are saying. Taking time to understand the points being made, and asking questions, if appropriate. Ability to hear and respond to resident call bells.
COMMUNICATION: Ability to communicate effectively across the organization. Includes the ability to read, comprehend, and interpret documents such as safety rules and procedure manuals and the aptitude to write routine reports and correspondence. Ability to speak effectively and be understood by others.
MONITORING: Assessing performance of self, other individuals, or the Facility to make improvements or take corrective action.
CRITICAL THINKING: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
PROBLEM SENSITIVITY: Ability to tell when something is wrong or is likely to go wrong. It includes recognizing and solving problems.
ORGANIZING, PLANNING & PRIORITIZING WORK: Ability to develop plans in order to organize, set priorities, and accomplish daily duties.
JUDGMENT AND DECISION MAKING: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
TEAMWORK: Ability to work well with supervisors, peers, and subordinates to achieve goals. Readily gives and receives help and values the contribution of teammates.
SERVICE ORIENTATION: Actively looking for new ways to help others.
ATTENTION TO DETAIL: Being careful and thorough in completing work-related tasks.
STATIC STRENGTH: Ability to exert repetitive muscle force to lift, push, pull, or carry residents or other objects up to 75 pounds.
NEAR VISION: Ability to see details at a close range.
EMOTIONAL STABILITY: Ability to cope with the stresses of the environment.
DEPENDABILITY: Reliable, responsible, and dependable, while fulfilling obligations. Must be capable of maintaining regular attendance.
INTEGRITY: Ability to be an honest and ethical employee while exercising both patience and tact and complying with the Facilitys policies and procedures.
TECHNICAL: Ability to use computer technology as trained.
Valued Skills, Interests, and Experience (not required)
Employee should possess a genuine sensitivity towards the needs and feelings of others and have the ability to deal with a variety of personalities.
Reporting to this Position
Admissions Coordinator
Position Hours and Travel
Shifts may vary based on the needs of the Facility.
Local and out-of-town travel may be required for patient assessments, community positioning activities and training purposes.
Compliance Program
Our Facility is committed to compliance with program requirements and ensuring that employees understand the value the Facility places on its compliance program. All relevant personnel will participate in compliance education and training programs of the Facility. Employees will be required to have a minimum number of educational hours per year, as appropriate, as part of their employment responsibilities. Participation in training programs is a condition of continued employment. These training requirements will be a factor in each employees annual evaluation.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is required to walk, reach, climb, bend, stoop, lift, grasp, balance, push, and pull residents. The employee must be able to lift, push, and/or move up to 75 pounds, with or without assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Additionally, employees must have the ability to hear and respond, distinguish smells, tastes, and temperatures.
Work Environment: While performing the duties of this job, the employee may be exposed to hazardous chemicals, infectious waste, blood and body fluid, diseases, and conditions prevalent at the time. Employees may also be subject to emotionally distraught residents, family members, visitors, and personnel. The noise level in the work environment is typically minimal to moderate.
Health Insurance Portability and Accountability Act (HIPAA)
The Health Insurance Portability and Accountability Act (HIPAA), signed into federal law in 1996, set national standards regarding security and privacy of a persons health information.
Our Facility is committed to protecting the privacy, security, and integrity of individually identifiable health information received from or, on the behalf of, our employees. Our Facility adheres to the highest standards in integrity in the performance of its business and is prepared to maintain compliance with HIPAA and other regulatory requirements by adopting and adjusting policies and processes as necessary.
Employees will hold confidential any proprietary information including all resident records, medical documentation and third party insurance information. All resident medical records shall be treated as confidential so as to comply with all applicable laws regarding the confidentiality of resident records, including, without limitation, the privacy and security standards promulgated under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Employees do not divulge, disclose or communicate to any person or entity (other than as required by law), information affecting or relating to residents or employees.
Essential Knowledge, Skills and Ability
Education/Certifications/Experience
EDUCATION: High school diploma or GED is required. Degree in marketing, business, finance, healthcare or related field preferred.
EXPERIENCE: Sufficient education in order to perform daily tasks with an understanding of the duties involved with previous work experience in business development or other work experience in a related setting.
Knowledge
CUSTOMER AND PERSONAL SERVICE: Knowledge of principles and processes for providing excellent customer and personal services.
ENGLISH LANGUAGE: Must have the ability to read, write, and follow oral and written directions at a level necessary to accomplish the job.
EDUCATION AND TRAINING: Completion of post-secondary education in the related field.
THERAPY AND COUNSELING: Knowledge of principles, methods, and procedures for career counseling and guidance.
ADMINISTRATION AND MANAGEMENT: Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
PSYCHOLOGY: Recognizing and being sensitive to residents and employees individual differences in ability, personality, interests, and state-of-mind.
SAFETY AND SECURITY: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of staff and residents, data, and the Facility as a whole.
Skills/Abilities
ACTIVE LISTENING: Ability to give full attention to what others are saying. Taking time to understand the points being made, and asking questions, if appropriate. Ability to hear and respond to resident call bells.
COMMUNICATION: Ability to communicate effectively across the organization. Includes the ability to read, comprehend, and interpret documents such as safety rules and procedure manuals and the aptitude to write routine reports and correspondence. Ability to speak effectively and be understood by others.
MONITORING: Assessing performance of self, other individuals, or the Facility to make improvements or take corrective action.
CRITICAL THINKING: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
PROBLEM SENSITIVITY: Ability to tell when something is wrong or is likely to go wrong. It includes recognizing and solving problems.
ORGANIZING, PLANNING & PRIORITIZING WORK: Ability to develop plans in order to organize, set priorities, and accomplish daily duties.
JUDGMENT AND DECISION MAKING: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
TEAMWORK: Ability to work well with supervisors, peers, and subordinates to achieve goals. Readily gives and receives help and values the contribution of teammates.
SERVICE ORIENTATION: Actively looking for new ways to help others.
ATTENTION TO DETAIL: Being careful and thorough in completing work-related tasks.
STATIC STRENGTH: Ability to exert repetitive muscle force to lift, push, pull, or carry residents or other objects up to 75 pounds.
NEAR VISION: Ability to see details at a close range.
EMOTIONAL STABILITY: Ability to cope with the stresses of the environment.
DEPENDABILITY: Reliable, responsible, and dependable, while fulfilling obligations. Must be capable of maintaining regular attendance.
INTEGRITY: Ability to be an honest and ethical employee while exercising both patience and tact and complying with the Facilitys policies and procedures.
TECHNICAL: Ability to use computer technology as trained.
Valued Skills, Interests, and Experience (not required)
Employee should possess a genuine sensitivity towards the needs and feelings of others and have the ability to deal with a variety of personalities.
Reporting to this Position
Admissions Coordinator
Position Hours and Travel
Shifts may vary based on the needs of the Facility.
Local and out-of-town travel may be required for patient assessments, community positioning activities and training purposes.
Compliance Program
Our Facility is committed to compliance with program requirements and ensuring that employees understand the value the Facility places on its compliance program. All relevant personnel will participate in compliance education and training programs of the Facility. Employees will be required to have a minimum number of educational hours per year, as appropriate, as part of their employment responsibilities. Participation in training programs is a condition of continued employment. These training requirements will be a factor in each employees annual evaluation.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is required to walk, reach, climb, bend, stoop, lift, grasp, balance, push, and pull residents. The employee must be able to lift, push, and/or move up to 75 pounds, with or without assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Additionally, employees must have the ability to hear and respond, distinguish smells, tastes, and temperatures.
Work Environment: While performing the duties of this job, the employee may be exposed to hazardous chemicals, infectious waste, blood and body fluid, diseases, and conditions prevalent at the time. Employees may also be subject to emotionally distraught residents, family members, visitors, and personnel. The noise level in the work environment is typically minimal to moderate.
Health Insurance Portability and Accountability Act (HIPAA)
The Health Insurance Portability and Accountability Act (HIPAA), signed into federal law in 1996, set national standards regarding security and privacy of a persons health information.
Our Facility is committed to protecting the privacy, security, and integrity of individually identifiable health information received from or, on the behalf of, our employees. Our Facility adheres to the highest standards in integrity in the performance of its business and is prepared to maintain compliance with HIPAA and other regulatory requirements by adopting and adjusting policies and processes as necessary.
Employees will hold confidential any proprietary information including all resident records, medical documentation and third party insurance information. All resident medical records shall be treated as confidential so as to comply with all applicable laws regarding the confidentiality of resident records, including, without limitation, the privacy and security standards promulgated under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). Employees do not divulge, disclose or communicate to any person or entity (other than as required by law), information affecting or relating to residents or employees.