What are the responsibilities and job description for the Customer Service Representative position at Class Act Realty?
Job Overview
We are seeking a friendly and professional Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a warm and professional manner.
- Answer incoming calls with excellent phone etiquette, directing calls to appropriate personnel as needed.
- Manage the front desk area, ensuring it is organized and presentable at all times.
- Schedule appointments and manage calendars for staff members efficiently.
- Perform administrative tasks such as data entry, filing, and proofreading documents.
- Maintain office supplies inventory and place orders as necessary.
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- Assist with other office management duties as required to support overall operations.
Qualifications
- Previous experience as a receptionist or in a similar administrative role is preferred; experience as a medical receptionist is a plus.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Proficient in using phone systems and managing multiple lines.
- Familiarity with office management procedures and basic accounting principles is advantageous.
- Excellent communication skills, both verbal and written, with strong proofreading abilities.
- Ability to work independently as well as part of a team in a dynamic environment.
- Proficient in Google Suite applications (Docs, Sheets, Calendar).
If you are passionate about providing excellent customer service and have the skills we are looking for, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Normal, IL 61761 (Required)
Ability to Relocate:
- Normal, IL 61761: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16