What are the responsibilities and job description for the Inside Sales Support position at Classic Tape?
Company Description
Classic Tape is a national tape converter and manufacturer with over 25 years of experience in converting and printing carton sealing tapes and labels. The company comprises three divisions: Classic Printers, Tapeworks, and Machbloc. Classic Printers specializes in printing a full line of pressure-sensitive tapes, including WAT, Poly Pro-Acrylic, Hot Melt, PVC, Masking, and Flatback tapes. They are known for their strict distribution model, serving packaging distribution throughout North America. Tapeworks offers custom-engineered tape solutions, including custom-printed products and specialty tapes. They also provide Machbloc HVOF masking compound, designed to withstand the rigors of the HVOF plasma spray environment. Machbloc is known for its HVOF masking compound, developed to endure the demanding conditions of the HVOF plasma spray process. Classic Tape operates strictly through packaging distribution channels across North America, ensuring quality and precision in every product.
Role Description
This is a full-time on-site role for an Inside Sales Support professional, located in Piscataway, NJ . The Inside Sales Support role involves assisting the sales team in day-to-day tasks such as managing customer inquiries, ensuring customer satisfaction, and supporting sales operations. Responsibilities include handling phone and email communications, processing orders, updating customer records, and providing exceptional customer service to maintain strong client relationships.
Qualifications
- Experience in Inside Sales, Sales Operations
- Strong skills in Customer Satisfaction, Customer Service
- Excellent Communication skills
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office Suite