What are the responsibilities and job description for the Office Manager - State Farm Agent Team Member position at Claudia Davila - State Farm Agent?

Benefits :

Dental insurance
Paid time off
Vision insurance

ROLE DESCRIPTION : As Office Manager with Claudia Davila - State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. Alongside other team members, you will create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Claudia Davila - State Farm is eager to bring aboard your collaborative presence.

RESPONSIBILITIES :

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS :

Excellent communication skills - written, verbal, and listening

Highly organized and detail-oriented

Experience in customer service required

Experience in managing customer service preferred

Experience in sales preferred

Proactive in problem-solving

Able to work in and manage a team environment

Experience in Windows computer applications

Able to coordinate and collaborate with others to achieve agency goals.

Able to succeed in a fast-paced environment

Able to obtain Property and Casualty License

Able to obtain Life and Health License

BENEFITS :

Paid time off (holidays and personal / sick days)

Salary plus commission / bonus

Health benefits

Growth potential / opportunities for advancement within my agency

We're Hiring!

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

Our office is located in Haltom City and Grand Prairie.

Additional languages spoken : Spanish

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Office Manager - State Farm Agent Team Member

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