What are the responsibilities and job description for the Service Drive Manager position at Clay Cooley Auto Group?
AUTOMOTIVE SERVICE DRIVE MANAGER
The Clay Cooley Automotive Group's journey to success is rooted back 20 years ago to Clay's early experiences in DFW's automotive industry. As a premier dealer group, we continue to provide the best buying experience and we need YOU to accompany us and join our growing successful family!
Clay Cooley Hyundai of Mesquite is currently seeking an enthusiastic, friendly, and professional Service Drive Manager with a winning attitude to assist our growing Service Department. The ideal candidate will be responsible for managing an efficient and profitable Service Drive through productive staffing, customer retention, cost controls, and maintenance of service records.
Job Duties:
- In conjunction with the Service Manager, implements marketing strategies and meets objectives to help monitor the service lanes and workload of the Service department.
- Manages the fluid movement of the Service Drive. The Service Drive Manager hires, trains, motivates, and monitors Service Advisors and supporting staff in writing and dispatching repair orders to qualified technicians.
- Ensures and supervises proper billing and collections. The Service Drive Manager reviews open repair order report daily for resolution.
- Reads and interprets compliance operating and maintenance instructions and rules. The Service Drive Manager understands and ensures obedience with manufacturer warranty and policy procedures accounting for all necessary documentation.
- Understands and complies with federal, state, and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, etc.
Job Requirements:
- Knowledge in Service Advisor and management roles. Pay based on experience.
- Must be detail-oriented with a keen ability to read and understand written and verbal directions.
- Basic computer and mathematical skills including addition, subtraction, multiplication, and division are needed to calculate invoices.
Job Benefits:
- Full benefits package including company paid Life Insurance
- 401K / ROTH options plus company matching.
- Onboarding process completed within days of applying!
Job Type:
Full-time
We are an Equal Opportunity Employer. Applicants must be 18 years or older and be authorized to work in the United States. Applicants must have a valid driver's license and must complete the pre-employment screening.
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