Director of Quality

Quality is a cornerstone of brand reputation. At Clayton Homes, we strive to provide affordable housing without compromise to quality. As the single largest investment in a person’s life, our customers deserve to know that their home is made with high quality standards and care. As the Director of Quality, you will help plan and lead initiatives and processes to ensure we deliver world-class quality in all the homes we build. You will have an opportunity to utilize your knowledge of quality management systems to help us establish a quality management system (QMS) with quality standards that home building facilities strive to meet through a certification program. Your experience in managing programs or projects will be needed to help us set up a cadence of planning quality program actions and executing across a network of 40 home building facilities. You will be a member of the manufacturing leadership team and your knowledge in the manufacturing industry can be leveraged to help gain support for quality program change management.

Key Responsibilities:

• Work with VP, Q-Built and VP, Continuous Improvement to develop and implement a formalized Q-Built Management System (QMS) across all manufacturing operations with particular focus on improving quality.
• Develop and maintain quality procedures and practices to ensure that the Q-Built Management System (QMS) for the Home Building Group is effective in identifying and correcting any quality defects.
• Work with leadership in Facilities & Engineering Production Systems to identify & document capital investment opportunities for quality improvements across the production network.
• Prepare Q-Built project plans, schedules, and budgets by using project management tools such as Microsoft Project and by working with appropriate staff to understand tasks necessary to complete project.
• Estimate Q-Built project levels of effort and resource requirements by using standard estimating techniques and tools, and by working with appropriate stakeholders to understand scope of effort.
• Direct Q-Built project execution by assigning tasks, tracking project schedules, identifying risks, and developing and executing contingency plans.
• Communicate project status by preparing standard status reports, and by participating in Home Office and business project status update meetings.
• Resolve project issues by working with team members, business leaders and Home Office teams including marketing and change management best practices.
• Stay abreast of quality standards, technologies and best practices in the manufacturing industry and propose solutions for the Q-Built Program
• Interface with senior management on significant matters, often requiring the coordination of activity across businesses or plants.

Qualifications::

• BS/BA degree in Business or Technical Discipline.
• 5-7 years of Quality Management and/or Project Management in a Manufacturing Environment.
• Experience with BRC Certifications.
• Ability to travel 20-30% of the time.
• Excellent Microsoft Office capabilities, including Excel.
• Strong communication (written and verbal) and interpersonal skills.
• Strong data analysis skills a must.
• Knowledge of LEAN principles and experience implementing LEAN processes.

:

*MBA or other advanced degree is a Plus

• ASQ Certified Quality Technician/Engineer/Professional Quality/Statistical Application certification.
• Lean Six Sigma Black Belt certification.
• Experience with Hazard and Risk Management.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.