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Customer Service Representative

Clean and Press Solutions LLC
Tampa, FL Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/19/2025

Job Description

Job Description

Tide Cleaners has been providing top-quality dry cleaning services to our community for years! We pride ourselves on exceptional customer service, attention to detail, and creating a welcoming environment for our customers.

We’re looking for a friendly, detail-oriented  Customer Service Representative  to join our team! If you enjoy working with people, have great organizational skills, and thrive in a fast-paced environment, we’d love to hear from you!

Key Responsibilities :

  • Greet customers warmly and assist them with their dry cleaning and laundry needs.
  • Receive and inspect garments, noting any special instructions or concerns and tagging those that may need hand spotting or stain treatment.
  • Ensure orders are accurately tagged to be laundered or dry cleaned.
  • Operate a point-of-sale (POS) system to process orders and payments.
  • Handle customer inquiries, complaints, and feedback in a professional manner.
  • Maintain a clean and organized workspace.
  • Follow the Company protocol for new customer sign-ups.
  • Assist with other tasks as needed to ensure smooth operations.

Qualifications :

  • Previous experience in customer service or retail (preferred but not required).
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask effectively.
  • Comfortable using computers and POS systems.
  • Reliable, punctual, and able to work Monday-Friday from 8 : 45am-6pm including occasional Saturdays from 10am-5pm when needed.
  • Ability to stand for extended periods and lift up to 30 lbs as necessary.
  • Why Join Us?

  • Potential for growth.
  • Friendly, team-oriented work environment.
  • Employee discounts on dry cleaning services.
  • Training provided – no prior dry cleaning experience required!
  • Job Types : Full-time, Part-time

    Pay : From $13.00 per hour

    Shift :
  • Day shift
  • Evening shift
  • Morning shift
  • Work Location : In person

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    Salary : $13

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