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Operations Support

CleanCraft, LLC
Rochester, NY Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 4/7/2025

Operations Support

We are seeking an Operations Support / Administrative Assistant to join our team. This role is crucial in ensuring the seamless operation of day-to-day operations. The successful candidate will be detail-oriented and excel in maintaining accurate records and consistently following processes and procedures.

Key Responsibilities :

Be an integral part of Project Operations by

  • Creating work tickets and maintaining the work schedule calendar within the ERP system.
  • Enter Project information with accuracy and distribute work orders to appropriate personnel, following up on completion.
  • Assist with the daily payroll adjustments and weekly approvals for payroll
  • Run work ticket profitability reports
  • Assist Projects Manager in reviewing schedules and prioritizing work

Support the VP of Operations by

  • Maintaining and managing clients information within the ERP software for operations and for customer service software, ensuring timely updates to reflect changes in administrative structure and client information.
  • Providing support to Division Managers
  • Ensuring the ERP software is updated when there are changes to customers, schedules, task lists.
  • Responding to routine requests for information, both internally and externally.
  • Providing necessary reports for the operations team.
  • Qualifications :

  • Previous experience in operations support or administrative roles in a service industry is highly desirable.
  • Strong attention to detail.
  • Proficiency in Microsoft Office Suite, and any ERP system like winteam, net suite, great plains etc.
  • Excellent organizational and multitasking abilities.
  • Effective communication skills, both written and verbal.
  • Equal Opportunity Employer
  • The company is an Affirmative Action, Equal Opportunity Employer. We value diversity and do not discriminate against any employee or applicant for employment based on race, age, sex, creed, ancestry, disability, sexual or affectional orientation, marital or veteran status, color, religion, national origin, or status with regard to public assistance.

    Salary : $20 - $24

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