What are the responsibilities and job description for the Territory Account Manager for Brooklyn, NY position at Cleanslate?
Join Cleanslate’s team as a Territory Account Manager (TAM) for the Brooklyn and Queens area. This role combines service, maintenance and account growth on the accounts of the territory assigned. Our ideal candidate must have expertise to provide comprehensive cleaning and sanitizing products and solutions to meet the needs of customers across the long-term care, restaurant and hospitality industries. After completing an initial training period, you will be assigned to an established territory of customers.
What You Will Do
Service and Maintenance:
What You Will Do
Service and Maintenance:
- Service dispensing systems to laundry and warewashing equipment, performing routine maintenance and emergency service to ensure customers are meeting local and federal health guidelines.
- Apply your mechanical aptitude to install, repair, and maintain warewashing, laundry, and dispensing equipment and systems.
- Perform routine and emergency maintenance to ensure customers’ facilities are fully operational and compliant.
- Demonstrate and train customers on safe and effective equipment to enhance their operations.
- Inherit a base of established customer accounts and maintain strong relationships to drive customer satisfaction and retention.
- Grow sales within your assigned territory by leveraging solution-based selling techniques, promoting additional products, and identifying opportunities to upsell and cross-sell.
- Serve as a trusted partner to customers, providing tailored recommendations on advanced cleaning and sanitation programs that meet their needs.
- Serve as the face of Cleanslate, providing recommendations on advance cleaning and sanitation programs.
- Deliver exceptional service by proactively addressing customer needs, providing product demonstrations, and resolving technical issues.
- Maintain account inventory, track parts usage, and ensure consistent product availability to maximize customer satisfaction.
- Build strong, solution-oriented relationships with your customer base to foster trust and long-term partnerships.
- Plan and manage your schedule in a flexible, independent work environment to meet customer demands efficiently.
- Provide emergency services via phone or in person as needed, including occasional on-call weekend rotations.
- A competitive compensation and commission program rewarding your efforts on a weekly basis.
- Paid training that includes job shadowing, structured field activities, and customized learning to set you up for success.
- Comprehensive benefits package: Health, Dental, Vision, Life Insurance, and 401K.
- Paid time off, Paid Holidays and Flexible Schedule opportunity.
- Opportunities for growth within sales, corporate accounts, or leadership roles.
- Company-provided tools to support your success, including:
- A decaled company vehicle with a gas card and E-ZPass.
- A company credit card for business use.
- PPE and all necessary equipment to ensure your safety and efficiency.
- Thrive in a company with core values that prioritize good character, entrepreneurial spirit, positivity, pride and customer experience.
- Use your skills to make a tangible impact on your customers' business by providing comprehensive cleaning and sanitizing solutions.
- Work in a collaborative environment that values diverse perspectives and supports your career growth.
