What are the responsibilities and job description for the Digital Operations Specialist position at Clear Channel Outdoor?
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Clear Channel Outdoor
Job Summary:
The Digital Operations Specialist (DOS) is responsible for ad trafficking, campaign fulfillment, monitoring, and coordinating sales for execution across our digital footprint. In addition, the DOS will be a critical part of our Digital Center-of-Excellence that will help to attract and support our advertisers by providing 24X7 support, expanding our dynamic capabilities, and helping to deliver innovative ads.
Job Responsibilities:
- Manages content, execution and fulfillment of all campaigns.
- Communicates with markets sales, chartings, marketing and operations to ensure timely executions.
- Coordinates receipt of artwork and traffic instructions from clients to meet scheduling deadlines.
- Schedules and uploads incoming creative messages to the digital network; Monitor campaign launches and significant events.
- Generates and delivers proof of performance and completion reporting to sales and customers.
- Reviews Creative from advertisers to make sure it meets CCO content standards.
- Collaborates with sales to recommend best use of digital for active and future clients.
- Creates complex & dynamic campaigns.
- Triages and troubleshoots scheduling, playback, proof of performance issues. Communicates issues and applies corrections to avoid additional errors.
- Sets up and trains advertisers for interactive external campaign management.
- Enforces rules and best practices for executing digital campaigns.
- Monitors infrastructure performance and reports any failure or service-related issues in a timely manner.
- Performs other duties as required.
Job Qualifications:
Education
- Bachelor's degree in Advertising, Ad Operations or Communications and/or combination of 2-4 years of relevant Advertising professional and educational experience.
Work Experience
- 2 years' experience in Media or related B2B sales
Skills
- Ability to manage production workflow, timelines and schedules.
- Possesses extreme attention to details
- Strong organizational skills.
- Proficient with Excel, Adobe Creative Suite and Power Point.
- Ability to handle multiple projects simultaneously and meet deadlines in a fast-paced environment.
- Skilled at written and verbal communication.
- Skilled at analytics and reporting (e.g., preparing performance reports for digital products).
- Knowledge of social and online media preferred (e.g., how to utilize to engage with online audiences).
Competencies
- Self-Management: Using personal management skills to effectively complete tasks necessary to the success of the organization in an orderly manner. Organizing details and bringing order to complex and competing demands.
- Flexibility: Adapting to changing demands and circumstances without difficulty. Maintaining composure and effectiveness under demanding circumstances.
- Interpersonal Effectiveness: Interacting well with others to achieve goals with minimal conflict and confrontation.
- Communication: Interacting with others through verbal and non-verbal means to present information in an engaging and understandable manner. The use of listening and other attending behaviors to gain a shared understanding of the topic at hand.
- Functional/Technical Skills- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Ensuring Accountability - Holding yourself and others to high standards of accountability and creating an infrastructure and transparent corporate culture that supports and measures personal and organizational responsibility and accountability.
Physical Demands
The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
- Employee must have the ability to see written documents, computer screens and to adjust focus
- This job is performed in a temperature-controlled office environment
Other Requirements
- Role will be based at a Clear Channel Outdoor office. TBD
- Limited travel (less than 5%) for periodic corporate meetings and industry events.
Location
San Antonio, TX: 4830 North Loop 1604 West, Suite 111, 78249
Position Type
Regular
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Clickhere to learn about E-Verify.
Current employees and contingent workers click to apply and search by the Job Posting Title.
As an equal opportunity workplace, we believe that being your authentic self enables us to deliver innovative advertising solutions while enhancing our communities. Our goal is to foster an inclusive environment where we celebrate you as you are, and value your growth and passion.
Our company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
