What are the responsibilities and job description for the HVAC Service Manager position at Clear Engineering Recruitment?
HVAC Service Manager
- $100,000 - $130,000
- Richmond, VA
- Health, Dental, Vision
- 401k
- Clear career progression
We are seeking a skilled and experienced HVAC Service Manager to join our team at a global HVAC manufacturing company. The ideal candidate will lead and manage the service department, ensuring the highest standards in service delivery, technical support, and customer satisfaction. You will be responsible for overseeing service operations, managing technical staff, and maintaining strong relationships with clients across different regions.
Team Leadership:
- Manage and mentor HVAC technicians.
- Conduct performance reviews and provide training.
- Schedule technicians and manage team workload.
Operations Management:
- Oversee daily service operations and ensure jobs are completed on time.
- Track service requests and ensure efficient use of resources.
- Maintain inventory of HVAC parts and tools.
- Customer Service:
- Act as the main point of contact for customers.
- Address and resolve customer complaints or service issues.
- Build strong relationships with clients to ensure repeat business.
Quality Control:
- Ensure all service work meets company standards.
- Inspect completed jobs for quality and resolve issues when necessary.
Financial Management:
- Assist with creating and managing department budgets.
- Track expenses and find cost-saving opportunities.
Compliance & Safety:
- Ensure adherence to industry regulations and safety standards.
- Keep up with new HVAC technologies and industry best practices.
Qualifications:
- Experience as an HVAC Service Manager or in a similar role.
- Strong knowledge of HVAC systems and equipment.
- Excellent leadership and customer service skills.
- Ability to manage multiple tasks and prioritize effectively.
- HVAC certifications (e.g., EPA, NATE) are a plus.
- Valid driver’s license and good driving record.
Salary : $100,000 - $130,000
