What are the responsibilities and job description for the Front Office Coordinator position at Clear Sight Partners?
Job Type
Full-time
Description
At Sight360, we are building the region's premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care professionals serving more than 100,000 patients across 15 different locations in the Greater Tampa Bay area. From routine eye exams and optical retail, to medical optometry, ophthalmology, and surgical procedures, our patients experience end-to-end personalized care and service.
Requirements
The Front Office Coordinator will provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the "front office" activities. Typical responsibilities include all aspects of the clinic administrative operations from scheduling appointments, validating insurance and payment authorization. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs.
Essential Functions and Responsibilities :
- Serve patients by scheduling visits, maintaining EMR records, accounts and greeting them for their appointments
- Keep patient appointments on schedule by validating eligibility, initiating and following up on prior authorizations, and notifying appropriate staff of patient arrival
- Comfort patients by anticipating their needs, answering their questions, maintaining a clean and organized reception area, and maintaining inventory of basic supplies
- Ensure availability of treatment information by receiving, filing and retrieving patient records and mail quickly and completely
- Maintain patient accounts by obtaining, recording, and updating insurance and personal financial information
- Protect patient rights by maintaining confidentiality of personal and financial information
- Maintain operations by following processes, procedures and reporting necessary changes
- Accept deliveries and route them to appropriate departments when required
- Answer incoming calls
- Contribute to team effort by accomplishing related tasks as needed
- Review charts and reach out to providers as needed to verify or validate orders
- Work at multiple facilities within the market as needed
Qualifications :
Skills and Abilities :
Benefits :
Salary Description
15 - $18 / hour
Salary : $15 - $18
