Chief of Staff

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,500 health and wellness offices across 52 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.

Our continued growth has created an opportunity to join our team as Chief of Staff. Reporting to the Brand President/CEO, the Chief of Staff (CoS) provides strategic counsel to key leaders in the organization and serves as an advisor to the President. The CoS is also the main organizer and planner of company initiatives, attending to the minute details while staying attuned to the macro vision of business operations. The work is varied and strategic. The CoS operates at a tactical, strategic and operational level, often handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leaders’ areas of responsibility. The CoS serves as an air traffic controller for the President and the senior team, is an integrator connecting different work streams that would otherwise remain siloed and is a communicator linking the leadership team and the broader organization. Finally, the CoS has the skill and experience to integrate themselves into the organization and quickly assess issues that serve as barriers to the organization operating at maximum capacity.

Essential Responsibilities

Project Management

• Track and monitor high priority initiatives for strategy owners and identify any obstacles
• Communicate initiative status to leaders, pulling in other leaders or team members as necessary
• Oversee project teams that require input from multiple areas within the company
• Ensure timely and effective completion of projects and initiatives of the President
• Bring together multiple stakeholders and help drive decisions
• Research, benchmark, analyze data and make recommendations

Financial

• Oversee board meeting preparation and creation of board meeting materials
• Run quarterly business reviews
• Create and update monthly dashboards for the President and help track changes in key metrics
• Analyze investment opportunities

Strategic Initiatives

• Identify and lead high-profile strategic projects
• Define and research new ideas and business initiatives
• Provide decision support through data gathering, information analyzing, and presenting considerations to relevant stakeholders

Communication and Public Relations

• Draft speeches, presentations, proposals, emails, etc. for President
• Vet speaking opportunities and interview requests
• Internal and external communications
• Act as the communication conduit for key executives in the organization, clients, or major stakeholders

Proxy

• Attend meetings in place of the President as necessary and deliver progress reports
• Represent President in meetings, by email, and phone calls with internal and external stakeholders.

Gatekeeper

• Assess all inquiries directed to the President and determine the proper course of action
• Determine which meetings take priority
• Vet requests for time and rout requests to other departments as appropriate
• Monitor information flow:ensuring the President’s involvement in a project or decision-making process at the right moment.

Requirements/Qualifications

• 10 years’ experience in a leadership/management role, business development, corporate strategy and/or executive management experience
• Bachelor’s degree in Business Management or related field; MBA preferred
• Experience in consulting and operations
• Possess a can-do attitude
• Collaborative personality
• Entrepreneurial spirit
• Strong interpersonal skills and a knack for productive collaboration across varying departments
• Detail-oriented, data-driven and business-minded
• Impeccable time management and multi-tasking skills
• Able to successfully organize, lead and direct large teams of people
• Self-motivated and self-sufficient
• Problem solver who can make clear-headed decisions while under pressure
• Ability to analyze and compile large sets of data and present effective reports
• Strong interpersonal skills with and ability to diffuse work conflict without bringing it to the President’s attention
• Excellent organization and planning skills
• Strong emotional intelligence
• Highly experienced with project coordinating and management
• Proven creative and strategic thinker with strong business acuity
• Ability to build trusting relationships with leadership team

Annual Pay Range: $200-215k, plus bonus opportunity

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees