Demo

Remote Processing Specialist

Clearesult
Clearesult Salary
MT Remote Full Time
POSTED ON 1/24/2025
AVAILABLE BEFORE 4/15/2025

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy :

  • Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
  • 401(k) with company match
  • Paid vacation, sick, personal and parental leave time
  • Paid Volunteer Time : giving back to our communities is important to us
  • Employee Recognition Program – convert your recognition points into gift cards
  • Employee Assistance Program – offers benefits to help you manage daily responsibilities
  • Access to on-demand training courses to advance further in your career

Job Description

The position is remote and can be located anywhere in the US.

We're looking for a talented individual...

To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

Responsibilities :

Data entry and validation of energy rebate requests

Consistently meet outlined Key Performance Indicators (KPIs)

Contribute to process improvements in a team-based environment

Expectations :

Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month

Follow outlined standard operating procedures to ensure success

Maintain a high level of professionalism

Develop new skills for new programs and tasks to meet utilization goals set by Supervisor

Qualifications :

Previous experience in data entry a plus

Resourceful and inquisitive with high energy

Strong organizational skills. Experience with Microsoft office applications a plus

Flexibility with schedule; split shifts may be required as needed Schedule may change with minimal notice. May be asked to work evenings and / or Saturdays a times of increased volume

Remote Work Requirements :

We providea laptop, software, and all necessary equipment

Home Internet requirements :

Internet speed that meets our minimum standard :

  • 10 Mbps upload / 20 Mbps download / 99% latency
  • Google : ‘free speed test’ if you are unsure
  • Ability to hardwire internet, plug directly into router
  • Environment :

  • Dedicated home office space, free of personal disruptions
  • Two power connections
  • You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on-call care for others during scheduled work hours
  • Compensation :

    16 / hour $65 / month internet stipend

    Compensation Range

    Currency

    Type

    Hourly

    Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD / technology), for example.

    Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

    Salary : $16

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