Membership Director

General Responsibilities:

This position supports the work of the Clearfield Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Director at Clearfield YMCA intentionally fosters a cause-centered culture that is welcoming, genuine, hopeful, nurturing, and determined.

Qualifications and Skills Required:

Bachelor’s degree in related field preferred or equivalent combination of education and experience. Previous supervisory experience in customer service preferred. Excellent personal computer skills and experience with standard business/POS software. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Specific Responsibilities:

• Promotes program and membership enrollment in interactions with existing and potential members.
• Coordinates program registration, including logistics to support phone, walk-in and web registration.
• Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
• Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
• Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff in a clear, concise way. Coordinates with the business office as necessary on financial transactions.
• Leads membership staff and volunteers effectively; recruits and hires diverse staff and volunteer teams; onboards and develops them for success.

Job Type: Full-time

Pay: $10.00 - $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Choose your own hours
• Monday to Friday

License/Certification:

• PA State employment clearances (Required)

Work Location: In person

Salary : $10 - $15