What are the responsibilities and job description for the Mortgage Loan Officer II position at Clearview Federal Credit Union?
***Must be within proximity of Moon Township, Pa 15108
OBJECTIVE
Work with members to understand their individual needs and situation. Focus primarily on originating new purchase loans, refinancing existing loans, and offering Home Equity loan solutions while maintaining consistent communication and working diligently with every member to deliver exceptional member service. Build relationships with members, future members, business partners, and referral sources to drive growth for the organization and its membership. Fulfill Clearview’s Vision, Purpose, Mission, and Values.
MINIMUM QUALIFICATIONS
- High School diploma or equivalent required
- Minimum 3 years lending experience required
- Must have current NMLS#
- Proven ability to look for solutions beyond an original request
- Proven decision-making and analytical skills
- Detail oriented and excellent follow through techniques
- In depth knowledge of mortgage products as well as Fannie May/Freddie Mac guidelines
- Ability to multitask and work well under pressure
- Demonstrates ability to be adaptable
- Strong experience using various software programs
- Excellent communication and service skills both internally and externally
WORKING HOURS
Monday - Friday 8:30am-5pm
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Mortgage Loan Production and Product Sales – 75%
- Review advanced loan applications, working with members to identify additional solutions
- Discuss solutions with members, acting in a consultative role as the lending expert
- Maintain a thorough knowledge of guidelines, policies and procedures.
- Consistently demonstrate ability to achieve established goals, consistently achieving at least 100% of established goals for production and product sales
- Attend required meetings, classes, trainings, and complete the minimum Linked-In Learning Career Pathing courses for personal and skill development
- Position specific requirements may be appended as necessary
- Member and Employee Experience – 15%
- Promote a team environment and provide suggestions for improving lending processes
- Coach, counsel, and educate members on credit worthiness
- Communicate with members regarding additional information needed to reach a loan decision or find alternative solutions, keeping the member experience top of mind
- Community Engagement & Brand Awareness– 5%
- Participate in and support Clearview’s commitment to the communities we serve
- Actively talk about Clearview and work as a brand ambassador for the organization
- Other Duties as assigned – 5%
- Support Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued; Understand and believe a diverse workplace is essential to the company’s vision and success.
Clearview values diversity in its workforce. We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
