What are the responsibilities and job description for the Front Desk Check-Out Rep position at Clearwater Cardiovascular Consultants?
Nature of Duties:
Operates a multi-line switchboard for the assigned CIS location by answering and accurately directing incoming calls in a timely manner. Schedules patients appropriately according to clinic guidelines and templates set up accurately in practice management software.
The Check-Out Receptionist is responsible for greeting patients as they check-out and offer them friendly and prompt assistance while coordinating the patients care.
Shift: 8:30 am - 5:00pm.
- Check out patients
- Schedule patient appointments within operational standards and documents appropriately.
- Collect outstanding balances, coinsurances, deductibles, and copays.
- Accurately post payments and provide receipts to patients.
Position Requirements:
- High School education or GED equivalent.
- Minimum two years of medical office experience.
- Working knowledge of general office duties.
- Working knowledge of contracted insurance plans.
- Good verbal and written communication skills.
- Good telephone skills.
- Demonstrated ability to use a computer with Microsoft Word, Outlook and EMR software.
- Excellent customer service skills.
- Strong organizational skills with the ability to multi-task.
- Ability to maintain confidentiality and thorough knowledge of HIPAA policies and procedures
AS A TEAM MEMBER AT CCC, YOU’LL ENJOY:
- 401(k)
- 401(k) match – 100% Match on the first 6% that you contribute
- Dental insurance
- Company Paid Disability Insurance
- Health insurance
- Company Paid Life insurance
- Paid time off
- Vision insurance
- Wellness Program
Affirmative Action/EEO statement
It is the Policy of CVL to ensure equal opportunity to all Team members, applicants or any other covered persons in all employment matters, including but not limited to recruitment, hiring, placement, compensation, benefits, training, promotion, transfer. CVL does not discriminate against any qualified individual because of actual or perceived race (including traits associated with race, for example, hair texture and protective hairstyles such as braids, locks, and twists), color, creed, religion, age, national origin, ancestry, citizenship status, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, citizenship status, work authorization status.
