What are the responsibilities and job description for the Office Manager position at Clearwater Shower Bath?
Clearwater Shower Bath is the premier bathroom remodeling specialist serving the greater Tampa Bay Area. As a locally owned and operated business, we pride ourselves on delivering unmatched customer service and satisfaction that outshines the larger nationwide chains. At Clearwater Shower Bath, we value and respect every team member, fostering an environment of fairness and appreciation. We are committed to creating a positive workplace that translates into exceptional experiences for our customers!
We are currently hiring for an Office Manager to ensure smooth running of office duties and support the day-to-day operations within the Clearwater Shower Bath Organization.
If you are ambitious and dedicated you will have an excellent environment to engage your capabilities and grow your career with Clearwater Shower Bath!
Your responsibilities will include:
- Oversee and manage the work of all office employees to ensure they work productively and meet deadlines and company standards
- Manage and process purchase orders and various paperwork agreements
- Initiate, track and manage building permits
- Provide excellent customer service, answer phones and handle installation schedules
- Track and maintain customer orders from time of sale through installation and final payment
- Support management and provide administrative support as necessary
- Serve as communication point between various departments (operations and installation)
- Report office progress to management and work with them to improve office operations and procedures
- General experience with inventory management, purchasing, invoicing and tracking
- Develop and maintain vendor relationships
- Assist with orders processing, tracking and deliveries
Qualifications
- 3-5 years of admin experience, preferably in a home construction services company or similar environment
- Meticulous attention to detail and organizational skills
- Project coordination and process management
- Interpersonal communication and presentations
- Microsoft Office Suite, Google Docs, and able to adapt to office internal email tools, spreadsheets, and CRM
- Strong customer service skills with the ability to problem solve, develop rapport and ensure commitments are fulfilled
- Strong verbal and written communication skills, strong organizational skills and the ability to prioritize competing tasks in a multi layered fast paced environment
